Domino's Pizza | Baner Shop No. 1, Pune — Restaurant in Pune

I recently visited a Domino's outlet, and I was shocked by the lack of hygiene and professionalism. Here's what I witnessed:

The chef was rolling dough with bare hands, which is highly unsanitary.

He was working alone, handling everything from dough to toppings without proper support.

Delivery staff and employees were entering the kitchen area without wearing uniforms.

Hair caps and other hygiene protocols, which are mandatory in food preparation areas, were not followed.

A customer asked for the manager to address concerns, and an employee rudely claimed to be the manager, taking the situation as a joke instead of resolving it.

Another customer was rudely asked to leave after placing an order because the employees wanted to close by 11 PM.

Location: Domino's Pizza @ Shop 1, Ground Floor, Krishna Avenue, Near D-Mart, Baner, Pune

In light of the recent outbreak of Guillain-Barré Syndrome (GBS) being reported in Pune, it is more critical than ever for food establishments to follow strict hygiene standards to prevent any further risk to public health.

As consumers, we trust food brands with our health and safety. It's disheartening to see such negligence at a reputed chain like Domino's.

@DominosIndia, I hope you take strict action and improve hygiene protocols and staff training across all outlets. Food safety and customer service should never be compromised!

#HygieneMatters #FoodSafety #DominosIndia #GBSOutbreak #SpeakUp

I came accross the same reviews from other people . Domino's sent auto generated reply on Google shows that it doesn't matter to them.Please reply only when u can able to take action on this. I have attached same issues and ur replies...

Last Saturday I have ordered pizza and opted for pick up. The order was incomplete and store manager promised to refund the amount. However since then there is automated message coming to me at 3Am IST that your number is not reachable which honestly I found insane and this morning I received a call from store and she said that is the system sending message automatically (which was very causal) and lady's approach was like it is very usual and ended up saying that my system doesn't show that there was a short delivery after lot of argument she said ok what I can try and do is give to some discount on your next order (strategy/excuse for not accepting the fault) or my evening manager will connect with you. My point is Domino's committed and accepted short delivery and promised for refund the amount. Now they are just playing the ping pong... I have faced as well previously this kind of issue with them where they say discount on next order which in reality doesn't happens. This time I was very firm to return me back my hard earned money.. it is not only about money it is the responsiveness of the such a brand.

Horrible and pathetic experience... Domino's needs to seriously think on improving...

Worst experience . yesterday i ordered pizza veg extravaganza ( Large Size ) and cheese tomato ( Regular size ) worst thing is tomato on extravaganza was stink like hell. i throw bite from mouth. i ordered pizza on 9.05pm they delivered me pizza 9:50 . after finished my work i started my dinner around 11:30 pm . when i raised issue they say you ate your pizza after 2 hr late thats why tomato was decay. silly reason . every time my ordered is more than 1k , so i never finished it on time whenever i ordered i ate it as per my convenience . i raised complain around 12:20 Am and went to bed as i have baby i shut down my mobile n slept. so they say you u shut down your mobile . not ready to accept their mistake they are playing with peoples health. I dont want their free pizzas as a sorry . i never ordered pizza from this outlet Again its horrible. Its a 2nd time bad experience with this outlet. last time on 31st of dec. that time i considered them . they are playing with peoples health so be careful while order pizza from them. I have recorded call of manager for...