Theobroma Bakery and Cake Shop - Bavdhan, Pune — Restaurant in Pune

As it's Mango season I had taken a fresh fruit mango cake for my husband's birthday from Bavdhan Pune store. I had clearly asked the staff as it's "Birthday cake" let me know if it's not fresh so that I can go for another flavour but he said no it's fresh and all. When we cut the cake it was completely stale. The mango pulp was tasting literally a year old or so. And mango pieces were tasting rotten even the sponge was stale. Since it was birthday we were going outside the city for celebration and hence couldn't return to store to complain on the same day. When I went to the store and complained they were like you can get in touch with our customer care, we can't do anything. Customer care is not reachable as usual. I had paid rs 800 it was not at all worth. And their over smartness to make people fool they mention 600 or so online price when you go to buy they charge you 800 by saying GST and all that nonsense things. I hope someone will read my review completely and think before going...

I have been a fan of Theobroma but their bavdhan store is pathetic, the products and the service..I recently ordered 1 hazelnut pastry and one cheescake jar online, i got delivery on time but the pastries cames without cutlery, the cheesecake jar was half empty nd a small portion was filed wth cake, and the hazelnut chocolate mouse pastry was kept upside down the entire vream had gone..they had delivered in such a small box without any cutlery .....poor pathetic service in bavdhan store..Baner store is good i have been ordering from there never such issue arised......Bavdhan store needs improvement product wise and...

I have been knowing theobroma for their yummy brownies , i went to buy cake there for my anniversary, I was skeptical about strawberry cheesecake. After suggestion from Nikhil at @store , i bought it and it came out over the top .. omg .. amazing , it was fresh😍 (I am very specific about cheesecakes) , Thank you nikhil for the suggestion.

I'm cutting down one star just for the morning staff. They make there store open before 9am , but when I went there for a crossiant they said ma'am shop is closed. And the tone of that person was bit rude which I didn't like .

However, other...