Most of the times, when you order Rs 99 meal at the counter of the 3b2 Mohali, Punjab branch of burger king, the staff person say coke is out of stock and then cunningly tells customers to add cold coffee by charging Rs.79 extra and charge you Rs.179 for the meal. However, coke is available on their menu if you order from their app.
So, today we ordered from the app and this time, they gave us Fanta instead of coke telling us that they are out of coke, we said that you should have mentioned this on the app then, their response was that we will give you coke after 10 minutes. We ate our burgers and fries yet the coke didn't arrive. After 40 minutes they gave us coke. And this reckless behaviour has shown by the staff many times earlier also.
So, if you love your time and self-respect, visit any nearby McDonald's, the staff is...
Read moreDisappointing Service Experience at Burger King, Phase 3B2, SAS Nagar Outlet
I have been repeatedly disappointed by the service at Burger King, Phase 3B2, SAS Nagar outlet. Their staff is consistently rude and unprofessional, particularly the turban guy who has ignored my order around 7-8 times. On numerous occasions, even as early as 9:40 PM, I've had to leave without placing my order because they kept me waiting for 10-15 minutes and then took the order from someone else who arrived after me. This lack of attentiveness and disregard for customer order priority reflects poorly on the establishment. I hope the management takes note of these issues and takes steps to improve the service quality at...
Read morePoor customer service they provide . Very Cheap class staff they have who have no knowledge of customer service they don’t know how to behave with customers one female staff who is stand in counter she has very rude attitude towards customers while ordering I want to add something else instead of something she just make kind of bad expression and says mam pehle ni bol skte the ap ? I think it’s our choice what to had right ? And in customer service we can’t say this to customers because we paid to had anything . Am frequent staff of here but now I would recommend all of you to don’t go to Mohali’s...
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