We have recently Ordered through zomato from sector 82 mohali
Firstly we received the wrong order And when we called the pizza hut manager named Sarabjeet
He put everything on Zomato whereas whatever they sent. Was carried by Zomato
And we called several times
Then he Accepted that actually the pizza was actually wrongly dispatched
Hence we requested him to cancel our order or else replace the complete order as In the mean time our whole order got ruined as we were waiting for Zomato or pizza hut to solve it
Since he was reluctant
So we drove all the way and returned him the complete order and enjoyed our dinner at adjoining Dominos
In fact the manager wasn't maintaining the outlet well
It was empty as the AC wasn't working
Shame on the managers who r spoiling the brand name which we used to...
Read moreZero service, staff was sitting without light n fan , and when I asked them to please switch the air conditioner,they on but it was not working and when I tell them that ac is not cooling they gave the reason that Humne service nahi karwai, not even this in the middle of my pizza prepration there was an electricity cut and they said ma'am you have to wait for electricity to come, humare generator mein Diesel nahi hai. Also they are sending customers back that due to light you have to wait. How's it's work in a big brand like pizza hut. My today's experience was more than worst. May be pizza hut lost a loyal...
Read moreWorst experience. Dominoz and pizza hut are together in this market.. Dominoz is full of customers so we went to pizza hut. We went in with a 5 month old. The ac was not working properly when asked to switch on . The staff did not do anything. Due to shortage of staff they did not tke our order for 10 min. When questioned, the employee rudely replied maam time lagta hai order lene mein..other than us there was only 1 more guest.
Also, I asked the employee out of courtesy how will they handle large customer with 2 employee the answer will astonish you. “We don’t expect many people to come here. Humari nahi...
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