Swaad Restaurant at Pride Ananya Resort, Puri, offers a truly delightful dining experience with excellent food quality and a welcoming ambiance. The hospitality provided by Antanu, Pradeep, and Ranjan was exceptional—they hosted us with great warmth and attention, making our visit very special.
The staff was attentive and courteous, ensuring every need was met promptly. The variety and taste of the dishes exceeded our expectations, perfectly complementing the cozy and elegant setting.
Overall, Swaad is an ideal place to enjoy authentic flavors in a relaxed environment, and the team’s dedication truly enhances the experience. Highly...
Read moreVery disappointed with front desk staff and front office. Walked in on April 6th and asked if buffet was available for guests and was told it was after front desk called restaurant. When I brought my family and we went in we weee told it wasn’t for walk- in and was reserved for a conference. We protested and were later guided to a separate ante-room. Very poor treatment led us to finally walking out. We did inform at front desk but didn’t hear any apologies. Very surprised at how a Pride group hotel has...
Read moreService was late. Food was OK or I can say above average. But the most pathetic part was service and hygiene. The waitress was asked to serve cold water the waitress took the glass and poured the water which was in the glasses and used by us into the jug which she was using to serve water. How unhygienic is this. On complaining no action was taken. The same waitress came and picked up the plates without taking our permission. This is not expected from hospitality Industry. This was on 20/05/2024...
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