Sweet County is an absolute gem in the world of bakeries! From the moment you step inside, you're greeted with a warm and inviting atmosphere that makes you feel right at home. The decor is charming and modern, perfectly complementing the delightful array of cakes and pastries on display.
The star of Sweet County is undoubtedly its cakes. Each creation is a masterpiece, both visually and in terms of flavor. The variety is impressive, catering to all tastes—from classic chocolate and vanilla to more adventurous flavors like matcha and raspberry-lemon. Their designer cakes are nothing short of spectacular, showcasing intricate designs that make them almost too beautiful to eat.
One of the standout aspects of Sweet County is the quality of ingredients. You can taste the difference in every bite. The cakes are moist, rich, and perfectly balanced, with just the right amount of sweetness. It's evident that the bakers here take great pride in their craft, using only the finest ingredients to ensure every cake is a work of art.
The customer service at Sweet County is also top-notch. The staff is friendly, knowledgeable, and always ready to help you find the perfect cake for any occasion. They go above and beyond to accommodate special requests and dietary preferences, making the experience truly personalized.
Another highlight is their commitment to timely delivery and presentation. Whether you’re picking up from the shop or getting a cake delivered, you can trust that it will arrive on time and in perfect condition, beautifully packaged and ready to impress.
Overall, Sweet County is a must-visit for anyone with a sweet tooth. Whether you're celebrating a special occasion or just indulging in a sweet treat, this cake shop exceeds expectations in every way. Highly...
Read moreI had a terrible experience with Sweet County for my recent order. I had scheduled my cake delivery for 7:30 PM, but due to the rain and my event's strict timeline, I called and requested it be delivered by 7:00 PM. They assured me it would arrive by then, citing concerns about the cake melting. Despite their promise, the cake arrived at 8:10 PM.
My event at Zoobie Doobie was booked from 6 to 9 PM, with the cake cutting planned for 8 PM. Thankfully, the coordinators at Zoobie Doobie were very accommodating and suggested we serve dinner first and cut the cake once it arrived. Had they not been flexible, I would have incurred additional charges for exceeding the venue time.
This experience showed me that Sweet County doesn't value their customers' time. Despite their reputation in Thane, they delayed my delivery by 1 hour and 10 minutes, jeopardizing my event schedule. When I visited the shop to address the issue, the owner didn’t bother to speak with me; instead, the staff, who seemed helpless, tried to appease me with a free cake. I don't blame the staff, but the owner’s indifferent attitude is unacceptable.
In summary, Sweet County's delivery service was the worst I've experienced. They need to understand that being famous doesn't excuse poor service. I hope they improve their customer service and treat their...
Read moreI had ordered a 1.5kg fondant cake & wanted to get a delivered as a surprise. Unfortunately, the cake which was delivered was broken. When asked to get it replaced they without my information, sent a fresh cream instead of my fondant cake ordered. Extremely disappointed as I had paid a heavy price specially for a fondant cake & was cheated with this. When contacted them again, they refuse to accept it & said we will give a discount on your next order. Why would I order next time, when they could not provide what I ordered the first time. Please do not trust this shop for your valuable occassions as they may just ruin it. Absolutely...
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