Hotel Ponrayar (Kosamadam Branch)

The service is worst. I have ordered one Tomato Soup, 2 plain dosa and 1 plate idly.

The soup taste is worst and it was not hot.

They brought dosa before the said time and it was also not hot.

The service is very bad, because we asked for got water and it took more than 15 mins for them to get it.

The boys who serve the food doesn't understands the local language and it creates miscommunication.

I used to visit this place few years back with my family and friends. But the taste and service at that time was good.

But this time it was a nightmare experience.

I suggest not to go here atleast for a while since they rectify the issues.

When I gave the feedback to the management person he is least bothered and did not even utter a word.

The ambience is decent and the cleaning staffs are good and on-time.

Alsonthey mentioned there is car parking space. But I parked my car on the road itself because the way towards the parking was blocked by the two wheelers.

They have some healthy breakfast options for the morning, since I went in the evening for dinner I couldn't try those.