Ensō Japanese Fusion & Bar — Restaurant in Bali

Title: A Memorable Dining Experience

Rating: ⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of dining at this wonderful establishment and I must say, it was an experience to remember. From the moment I stepped in, I was greeted with a warm and inviting atmosphere.

The highlight of the evening was undoubtedly the espresso martini. It was hands down the best one I have ever had! The perfect balance of rich espresso and smooth vodka made for a delightful combination. It was truly a treat for the senses.

The prawns and sushi were absolutely amazing. The freshness of the seafood was evident in every bite, and the flavors were simply exquisite. However, the pork dumplings stole the show. They were undoubtedly the best I have ever tasted. The tender and flavorful filling, coupled with the perfectly steamed dumpling wrapper, left me craving for more.

I cannot praise the service enough. The staff went above and beyond to ensure that my dining experience was exceptional. When my daughter expressed her preference for cooked tuna in her sushi, they happily accommodated her request and served her a delicious cooked tuna roll with mayo. It was a thoughtful gesture that truly made her day.

Overall, I am thoroughly impressed with this establishment. The combination of exceptional food, top-notch service, and a welcoming ambiance makes it a must-visit for anyone seeking a memorable dining experience. I cannot wait to return and indulge in their culinary delights once again. Thank you to the entire team for making our visit...

Food is not that bad, but staff's attitude ruined all the experience and made us feeling uncomfortable.

I ordered something called 'Beef Yaki Ramen', which meant to have beef, mushrooms and a 'Shrimp' inside (according to the menu).

When the dish was served, I couldn't find any trace of shrimps and called the waiter. She came and explained that there are no shrimps in this dish.

After double checking, I called the waiter again and showed the menu (the picture is attached) which is clearly mentioning shrimps. She immediately found the way and explained in bad English that this is actually an option and I can choose either Seafood Yaki or Beef Yaki, despite of what is said in the menu.

I almost believed her — Ok, it happens, lost in translation, mistakes in the menu, whatever. But when I looked into the menu just once more, I found Chicken Yaki nearby, which also included shrimps! There is no Seafood Yaki in the menu, only Beef and Chicken and... both with shrimps (see the photo)!

When I showed this to the waiter and asked whenever Chicken Yaki does include shrimps while Beef Yaki doesn't (given that both do have shrimps according to the menu), she said without expressing any interest or emotion: Yes, it is.

After all of this, I double checked with another waiter Kim and he confirmed that his colleague said before. Well, at least he tried, because both of them spoke very little English.

Conclusion: the worst service. Completely indifferent staff....

We came here because various people were raving about it. Unfortunately we were very disappointed. We ordered 2 sushi rolls, 2 bento boxes and a salad. The bento boxes and salad came before the sushi and the neighboring tables had their orders completed before us (even though they arrived later).

After almost 30 minutes, our first sushi arrived. But our second mysterious sushi disappeared. It had been over an hour already. We had to follow up 3-4x and each time it seemed like the waitresses were annoyed. They kept reassuring us that it would arrive in 5 minutes, 10 minutes but it never came. We asked for the bill after more than an hour waiting for the mysterious sushi and tried to just cancel the order. After over an hour they finally brought the sushi over free of charge. But why did it have to take so much effort to tell us that our order apparently had not been put in the system after we followed it up multiple time? Would not come back again and would appreciate more transparency next time. It's almost possible that it takes over an hour to serve one sushi roll. Such a shame - we wanted to...