8 April 22. Horrible Service!! Parah banget sih, emang gak salah banyak yg kasih bintang 1 bukan komen rasa seafoodnya, tapi komen masalah pelayanannya yang super buruk! dan heran banget dari banyaknya yang komentar masalah pelayan buruk ini, emang ga ada upaya dari management untuk improve gitu? unfriendly & unpleasant staff!
Jadi waktu kita (4 orang) makan disana untuk buka puasa, kita reserved dari awal sekitar jam 4 sore karena udah expect pasti bakal penuh kalau gak reserve dulu. Dari pas awal mau reserve orang kasir yang gatau namanya siapa ada 2 org, malah sibuk ngobrol berdua, entah ngomongin apa. Maksudnya tuh kok bisa di depan muka lu ada customer nanya dan manggil gak di lirik sama sekali? akhirnya dilayanin setelah 3x manggil, kita reserve dan sekalian order makanan, maksudnya biar pas buka puasa udah ready gitu makanannya (dan itupun disaranin untuk order makanan dulu sama si kasir itu sendiri). Kita tinggal deh, dan balik lagi kesana sekitar jam 5.
Nah akhirnya buka puasa. Tapi kok aneh, dari 5 menu yg dipesen baru 2 yg dateng, udah di tanyain beberapa kali dan jam 18.30 (itu udah buka puasa loh) tapi makanan belum ready juga. Pertama kita tanya sama mas mas kasir yg kebetulan lewat, namanya kalo ga salah enin (karena kita tanya namanya karena gedek banget sama jawabannya) dia ngomong "ditunggu aja, soalnya ngantri.. di proses sesuai antrian" sambil melengos pergi. What the H? diapun gak confirm/cek apapun ke dapur status pesenan kita gimana. Ngomong doang proses sesuai antrian, jelas jelas meja sebelah yang dateng dadakan jam 17.15 tanpa reserved makanannya udah dateng semua tepat pas jam buka puasa!!
Nanya kedua kali, sama mba mba pelayan yg pake kerudung, untungnya langsung ditanyain ke dapur. Tapi gatau kenapa sampe jam 18.40 masih belum dateng jg. Nanya lagi ke 3 kalinya ke pelayan lain, dan masih belum dateng, dia malah jawab kalau menu bakaran memang lama. Lah tapi kan gue pesen udang goreng juga yang bukan menu bakaran?!!
Alhamdulillah sampe kelar gue mau balik makannya gak dateng WKWK LUCU banget kan? Ngapain dong pake acara reserved reserved segala kalo kaga nongol juga tuh pesenan!! dari jam 16.00 loh sampe jam 19.00 gak dateng?! Gausah pake alasan sok di proses sesuai antrian, kalo memang sistemnya amburadul! Teruss gak ada itikad baik untuk minta maaf gitu pelayannya?
Tolong lah kalau ada masalah hidup jangan dibawa ke kerjaan! Kaya kerja...
Read moreFirst time here the atmosphere already so bad they have flying white ant and what they did as the solution to that is to turn off the lights inside... Great, now we have to eat outdoors which is quite okay, but the floor is just so slippery and the flying white ant inside goes outside too ('cause the lights on outside) and then there's the service.. I ordered happy soda drink yet after multiple waiters and waitresses I didn't get my ordered drink, the food arrive on time but the drink never came until the food is finished. They only compensate with giving me a hot tea while I wait for my drink order.. The only saving grace is that the food is okay but that alone is not enough to override my disappointment with both the service and...
Read moreThe place was full with locals when I went there during weekend.
Honestly, for a seafood restaurant, the food was taking too slow.
I tried singaporean sauce for crabs, even though the portion was enormous with affordable prices, the sauce itself was not what I had in mind but it's still good though. It's more like curry flavor. I also tried the padang sauce and it's way too sweet, and tom yam goong was also sweet and more like tomato soup instead.
But, the hongkong steamed fish was really nice. The fish was fresh too. Also tried kangkung hotplate and it's nice.
The area is spacious and quite clean.
Overall, if you're craving for affordable seafood place, this can be an option when...
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