JCO COFFEE & DONUTS PONDOK INDAH MALL — Restaurant in Jakarta

A popular spot, often visited for promotions like the 2 dozen donuts deal, but there are several areas that need significant improvement. 🍩☕️

[+] The 2 dozen donut promotions are a major draw, providing good value for customers.

[-] The manual brew coffee, priced at 40k IDR, is disappointing. The fast processing method, with a grinder that isn’t cleaned regularly and rushed V60 pouring, results in a burnt taste and aroma. The coffee beans seem over-roasted and improperly stored, leading to a lack of the advertised zesty lemon flavor, making it a false promise. [-] The staff appeared confused about promotions, initially offering a buy 1 get 1 free coffee deal, only to retract it at the time of payment, causing frustration. [-] The barista station is cramped and cluttered, contributing to the rushed process and ultimately impacting the quality of the coffee.

Overall, while J.Co’s promotions attract customers, the quality of the coffee, service consistency, and workspace organization need considerable improvement to enhance the...

J.Co's Tiramisu Frappe at Pondok Indah Mall is like a coffee hug in a cup! Seriously, it's the perfect blend of creamy tiramisu goodness and icy refreshment. The coffee kick is just right, and it's like a dessert and pick-me-up rolled into one. If you're strolling at Pondok Indah Mall and need a cool treat, definitely give this a go. It's basically a tiramisu party in your mouth, and who wouldn't want that? Thumbs up to J.Co for nailing the chilled...

Well I was looking a place to read a book. Definitely this place is not the best option. Else wise, it was good, cheap, but the taste of the iced coffees will deteriorate after 5 minutes or so. I would recommend the hot coffees menu, or if you want a cold drink they offer plenty of other drink beside coffees. Very much disturbed when the waiter called me ma'am. Come on, we all living in the same country and like no way one with name like me...