Jittlada Thai Cuisine, Kota Kasablanka — Restaurant in Jakarta

share pengalaman gk enak dan ngeselin sumpah d sini, jumat tgl 14 april..w ber4 ma temen kerja mau bukber gk trencana..ke kokas lah kita..muter2 mepet maghrib pasti dimana2 penuh n waiting list gila..finalnya muter2 mutusin makan di sini, n pas d tanya antriannya ada 4 orang lg..ok lag ini paling sedikit antriannya, abis nulis nama n no tlpn..muter2 lah kita kurang lbh 30mnt..kok gk d kabar2in..ok kita samperin tuh..pas kita samperin..ada lah 10 mnt kita munggu d dpn kyk orang bego..krna setiap staf yg mau kita tanya cma jwb sbntr y lg penuh..sampe kesabaran w trusik d tambah w liat nih manager/spv nya kli (seragamnya beda sndiri dr staf lain yg pake kaos item) lg dgn semangat nyiapin meja buat cust lain dan benr2 ramah sama tamu itu d layanin dgn baik deh w liat dr luar n nih tamu baru dtng langsung masuk..timbang w yg dah nunggu 10menit d luar dgn muka bingung mau ngomong ma siapa staf nya.abis tuh tamu duduk w samperin tuh manager/spv nya..w tanya antriannya dh sampe mana..tuh orang dgn santenya blng maaf kita lg penuh..muncak donk marah w..w blng saya dah 30mnt lalu nulis nama no tlpn, trus tuh orang obrak abrik kertas waitinglist..dgn sante blng gk ada nama kk, trus w liat ruh kertas..ya jelas lah gk ada orang yg diliat kertas tgl hari rabu kmrn..trus w blng pak trus td saya nulis waitinglist dimana ? mana kertas nya? emng kertas nya gaib...trus dgn muka culunnya dia blng td sama staf siapa kk..aku tunjuk staf pake baju item yg sblm nya nulis waitimng list nya..drng donk mereka berdua ke w..n sibuk nyari2 kertas waiting list d hari itu gk nemu2..dan w cma d suruh nunggu..w tunggu malah spv/managernya sibuk urusin cust lain yg ngajakin ngobrol dan staf baju item menghilang sibuk ngelayanin pesenan cust lain..sumpah w kesel bgt..pengen w maki2 kalo gk inget ada temen2 w..akhirmya w milih pergi tanpa ada solusi bahkan kata maaf dr mereka.. saran w ya..jgn liat cust itu d pakaiannya deh..bener deh w sama temen2 w kesel bgt d perlakuin gtu..kita mampu kok bayar..krn bner bgt perlakuannya mereka sama cust yg terlihat necis sama saya yg sederhanan yg notabennya emang dadakan bgt mau ke mal.. semoga review saya d baca ma yg berkepentingan n bisa jd pembelajaran buat staf nya supaya kerja tuh pake SOP..bisa2 nya yuruh orang waitinglist..d tanya malah lertas witinglist ilang dn malah dahuluin cust lain, n pura2 sibuk bahkan gk...

After I tried White Elephant, I know that I'm not into thai food. I forgot this dish name, but in Indonesian, it's called "Nasi Goreng Nanas", or pineapple fried rice. The server said that this dish is recommended by the restaurant. So I went with it because I knew nothing about Thai delicacies.

The taste of fried rice was so-so, but not as plain as basic hotel fried rice. It had a nice touch of exotic spice, and there's raisins, chunks of pineapple, and sautéed chicken meat. I wasn't fond of the taste of sweet raisin mixed with savory fried rice, so I couldn't finish it. But I really like the ambience. People might be tricked by the lush and luxury restaurant format, but in my humblest opinion, the price...

Honestly the food is amazing, i’ve tried several menus and it’s all satisfying (except for the pandan chicken) but the service is… well there’s a room for an improvement One of the menu I order does not arrived up until we finished all of our dishes. We’ve remind them like 6 times, and when we finished all of our dishes, they came and told us they’re about to make the dishes. The audacity!!! Gosh. So we cancel it, and you know what?! They punished us by not giving us Mango Sticky Rice. Told us that they don’t have it anymore. Lol, funny. It was disappointing and embarrassing because I brought all my coworkers and recommended this place...