Imperial Kitchen & Dimsum - Living World Pekanbaru — Restaurant in Pekanbaru

Worst customer experience. We ordered fried chicken garlic, shimeji mushroom tofu and porridge (+ 2 dimsum, was alright).

fried chicken smells so bad when you took the first bite. it tasted like the chicken have been defrosted ages ago and recently fried.

as for porridge, never order the fish topping. it taste terrible and smells terrible.

Poor customer service, asked for bowls but only were given one. and as for drinks we ordered chrysan tea again only one cup. no standard of service given.

too bad. it used to be a...

Had dinner 3 times here, the staff are so attentive especially a male staff, Syamsul Qomar.A jovial happy and spontaneous staff who always has his eyes around making sure each costumer satisfied and is not neglected.A bit disappointed with a guy in light green shirt who we assumed as the manager.Who spotted us gor help yet did not do anything.After all, pls support Syamsul Qomar and give him your...

The service quality is terrible and food tasted meh (nothing special). We waited so long for our side dishes to come. Called the waitress for more than 3 times, but no one approached our table. I was asking for some ice, till I came to the bar and asked myself.. when I approached the bar, the staff and the manager was staring at me without offering me some help. Definitely not worth a visit, super...