A&W - Tunjungan Plaza 3 — Restaurant in Surabaya

Sr1 R4hayu 4tau Yun1 tlah mm4kan bnyak krban dngan krgian dt4ksir hngga rtusan jta rpiah, rp4nya tdk slsai d mej4 mdiasi Bdan Pnylsaian Sngkta Knsumen (BPSK) Cbang Skar K1jang, d Jmber.

Stlah bntu d f0rum mdias1 yng mlibtkan krban plpor dngan phak MPM Kbons4ri, k1ni mmbwa prkrany n4ik k rbritase. sbu4h pnyls4ian sngk3ta d lu4r prsdangan, yng bkal mnghsilkan rkmendsi yng t4jam brt4ji.

Sperti yng dsmpaik4n Wkil Ktua Cbang Skar K1jang, Rndra W1rawan, bhwa pnyl3saian mdias1 d3adl0ck. Phak korb4n yng mnjadi plpor, mm1nta n4ik dri mdias1 k abr1tase. “Pkan dpan pr0ses abr1tase sdah dmlai,” ungk4pny.

Di4kui R3ndra, sjtinya phak Cbang Krsdenan Bsuki ,Lmajang, sdah mngmpulkan ktr4ngan sjmlah s4ksi. Bhkan, phaknya jga sdah rmpung mmprtmukan phak yag brm4salah. “Tpi krena mdias1 ggal, kmi s1ap mempr0ses k thapan brikutny,” ujarny

Sl4in k4sus d daler Hnda MPM Kbons4ri tlah dtng4ni BPSK, phak kplisian jga mmpr0ses prk4ra hkum trsbut. Nmun rpanya, krna kbanny brjmlah ckup lmyan bnyak, jdi pl4por d 2 1nstans1 it brb3da. Shngga, pr0ses hkumny ttap brjlan tnpa mngh3ntikan thapan d BPSK.

Bhkan spert inf0rmasi yng dd4pat jrnalis 1ndikator d l4pangan, bhwa pra k0rban jga sdah mm1lik1 png4cara. Mreka jga s1ap mndrikan p0sko pngduan hkum, khsus utuk par4 krban daler Hnda MPM Kbons4ri, yng ddug4 ku4t tlah dglapkan Yun1.

3 dri puluh4n knsumen dler MPM Kbons4ri dp4nggil Bdan Pnyelsaian Sngk3ta Knsumen (BPSK) yag brk4ntor d Jlan Trun0joyo Klrahan Kptihan Kliwtes, R4bu s1ang.

Sa4t dk0nfirmasi Nurh4sanah, slah s4tu Knsumen yng dip4nggil 0l3h BPSK mncritkan, sa4t it pda tnggal 31 Jnuari D1a dtang brsma an4kny k daler H0nda MPM Kbons4ri, untk mmb3li mtor.

Dpanggilnya ktiga knsumen MPM Kbons4ri trsbut, kr3na mr3ka mlporkan sc4ra rsmi kpda BPSK mr4sa trt1pu. Ktigany ykni Nurh4sanah wrga jlan Smatera Jmber, Ahm4d R1fki wrga as4l jnggawah ,Naf1sah Nurl4ili, wrga Smbersar1.

Krena, Nurh4sanah mliki tman, sblum mndtangi Daler MPM Kbons4ri, mnanykan dlu kpda tmanny .ol3h tmanny yng tdk dsbutkan nmany it, drekmendas1 utuk mnemu1 Yun1

“Stlah sya smpai d daler, sya ds4mbut sal3s c0unter daler rsmi H0nda MPM Kbons4ri. Kpda sal3s it sya mnnyakan Yun1, d1ar4hkan k lntai 2,”

Sa4t brtmu Yun1, Nurh4sanah mm1nta mtor Hnda Vari0 125, yng smul4 ds4mpaik4n ol3h Yun1 hrgany 24,5 jta. Kmd1an, stlah twar mn4war hrga, akhrny de4l dngan hrga 22 jta.

“Krena nmer Yun1 tdk bsa dhubung1, sya k MPM Kbonsar1. Tpi mlah mreka tdk brtnggungjwab, sya sdah k Plres blum trtngani smp4i skrang, kmud1an sk4rang sya lpor k BPSK,” 4kuny degan n4da kcewa.

“Dr hsil lp0ran td, ad bb3rapa tmuan-tmuan bru, tntu in mnjdi dsar pngmblan kputsan pd mnggu dpan. Ptusan Sdang it, nntiny ds4mp4ikan pda kp4da phak phak -phak yag brsengeta, ykni knsumen , phak...

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Sr1 R4h4yu mm4kan bnyk krbn dngn krgian dt4ksir hngga rtsn jt , rp4ny tdk slsa1 d mej4 mdias1 Bdan Pnylesa1an Sngkta Knsumn (BPSK) Cbng Skr K1j4ng

f0rum mdias1 yng ml1btk4n krbn plpor dngn ph4k MPM Kbons4ri, k1ni mmbwa prkrany n4ik k 4rbr1tase. sbu4h pnyls4ian sngk3ta d lu4r prsdang4n, yng bk4l mnghsilk4n rkmend4si yng t4j4m brt4ji.

Sprti yng dsmpik4n Wkil Ktu4 Cbng Skar K1j4ng, Rndra W1raw4n, bhw pnyls4ian mdias1 d3adl0ck. Ph4k korb4n yng mnjdi plp0r, mm1nta n4ik dri mdias1 k abr1t4se. “Pkn dpn pr0ses abr1t4se sdh dml4i,” ungk4pny.

Di4kui R3ndr4, sjtiny ph4k Cbng Krs1den4n Bsuki ,Lmjang, sdh mngmpulk4n ktrang4n sjmlah s4ksi. Bhk4n, phkny jg sdh rmpung mmprtmuk4n ph4k yag brm4slah. “Tpi krn mdias1 ggal, kmi s1ap m3mpr0ses k thpn briktny,” uj4rny

Sl4in k4sus d daler Hnda MPM Kbons4ri tlh dtng4ni BPSK, ph4k kplis1an jg mmpr0ses prk4ra hkum trsbt. Nmun rp4ny, kr4na kb4nny brjml4h ckup lmyan bnyak, jdi pl4por d 2 1nstans1 it brb3da. Shngga, pr0ses hkmny ttp brjln tnp mngh3ntik4n thpn d BPSK.

Bhk4n sprt inf0rm4si yng ddpt jrnal1s 1ndik4tor d l4pangan, bhw pra k0rbn jg sdh mm1lik1 png4c4ra. Mrka jga s1ap mndirkan p0sko pngdu4n hkum, khsus utuk par4 krban daler Hnda MPM Kbonsar1, yng dduga ku4t tlah dglapk4n Yun1.

3 dri puluh4n knsumn dler MPM Kbons4ri dp4nggil Bdn Pnylsa1an Sngk3ta Knsumen (BPSK) yag brk4ntor d Jln Trun0joy0 Klur4han Kp4tihan Kliw4tes, R4bu s1ang.

Sa4t dk0nfirm4si Nurh4s4nah, slah s4tu Knsumn yng dip4nggil 0l3h BPSK mncr1tak4n, sa4t it pda tnggl 31 Jnuari D1a dtng brsm4 an4kny k daler H0nda MPM Kbons4ri, untk mmb3li mtor.

Dpngg1lny kt1g4 knsum3n MPM Kbons4ri trsbt, krn mr3ka mlap0rk4n sc4ra rsmi kpd BPSK mr4sa trt1pu. Kti4any ykni Nurh4san4h wrga jlan Smtra Jmber, Ahm4d R1fki wrg as4l jnggaw4h ,Naf1sah Nurl4ili,...

I have pointed the greentea latte hot on the picture and I asked for the hot one but the waitrees give me the iced one. I was complain and ask for the hot one, I was not in the good condition thats why I need the hot one but you know what the waitrees said? "cannot be changed because its already served" I already a little bit upset and ask for adding one more greentea latte hot. After she make it, I pay with card because I have not much cash. She said they only accept cash. Then I need to ask my friend additional money for that. So terrible~ bad service ever as a...