HW Helen's Night Mart Kertajaya — Restaurant in Surabaya

Music too loud. All the waiters seems busy doing nothing. Do not expect fast and responsive service, do not expect great times in here, do not expect good taste drinks, do not have high expectation. Theres absinthe on the menu but they obviously dont know how to serve it right. When i ask the staff to bring sugar and small spoon for the absinthe that i was ordering, it took so long (30-45 minutes) untill one of the staff told me that they even dont have sugar and the spoon was never arrived.

This place is very cold. I don't know which is colder, the air condition or the staff. The manager also seems very busy flirting with female guest and thats really bothers me. I have been to plenty of bars, and this one was really bad, that i rather have a drinks while sucked up by quicksand than come back again...

It was not too bad for my experience here, but I thought their staff already checked all visitors. I hope that someday this place can free from smoke. Or it will be convenient if this place has a smoking room. A woman who sat behind me, she was used her vape. Thanks to their staff to prohibited that woman. I order pork bbq here, the taste too sweet. I like their meatballs. It will be more convenient if they can set more space between the tables here. I expected that I can dance a bit if they have more space near the stage. The price here does not include tax and service charges. If you bring a car, you should pay about 10...

If your booking is at 8pm your cut off booking will be at 7pm with 15mins late. The band only starts playing at 9pm, so you have to be there for 2 hours with a very full atmosphere if you book. Payment was very dodgy!! It's hard to believe that a company this big doesn't have any EDC or other payment with card? Only to transfer to a random "personal account"? Steak was poor quality , wings were ok, cocktails were a miss, wine list is poor also.

Deffinitly not...