Kopi Kenangan - Dharmahusada — Restaurant in Surabaya

Kopi Kenangan Dharmahusada delivers the usual Kopi Kenangan experience you would expect. The atmosphere, menu, and quality of coffee are consistent with other Kopi Kenangan outlets, which is always a positive aspect. However, there are a few factors that take away from the overall experience. Located alongside other shops, the parking space at this location is quite limited. Additionally, unlike some other places, parking is not free here, which may be a downside for some customers. Seating is also somewhat limited. So, if you plan on sitting down to enjoy your coffee rather than grabbing it to go, you might find yourself waiting for a table...

Indoor agak sempit, tapi super clean, neat & cozy. The barista was super friendly. Forgot to say I wanted Light Kopi Kenangan Mantan hot, he made one cold. When I said sorry I wanted hot, he said it's okay, took my mug right away and replaced with a hot one. A very kind gesture, thanks barista! (forgot to ask his name). This service will be...

Sumpah barista yang shift sore itu kenapa sik. Tiap schedule pick up minuman selalu belum ready. Berkali-kali seperti itu. Sampai sana baru dibuatkan. Terus gunanya dischedule buat apa btw?

Pernah juga hujan2 beli minum, takeaway. Bisa2nya sama masnya cuma dikasih tutup gelas plastik doang. Padahal yang dine in aja sama dia disealed loh. Udah nungguin lama, minta ganti sealed malah diwrap. Gak jelas.

Masnya juga pernah ada 3 orang ngantri beli loh, dia masih sibuk ngurusin loading barang. Sampe stengah jam nungguin ini kami bertiga. Kasihan mas2 yang gak dapet duduk, musti berdiri nungguin gak jelas mau ambil minuman doang (yang lagi2 belom dibikinin)

Tolong deh itu mas siapa sih yang shift sore, dievaluasi. Saya udah mentok aja ini mas berkali2 pengalaman buruk sama orang yang sama. Semoga masnya pindah cabang deh, jangan disana...