The curry here is fantastic. It's fresh, tasty, richly flavored. I only began ordering from here recently; however, today is the last time I have done so. Although the food here is good, the delivery times are atrocious. I live at an about 30 minute (maximum) drive from the restaurant - yet the delivery driver always manages to be 15-20 minutes late. Every. Time.
I called back and asked when my order would be here as it's running almost 20 minutes late - again - and all that happened was me being shrugged off by a woman on the phone who simply said ''he's on his way, he will be there soon.'' That is not an answer. My order is 15-20 minutes late, I deserve to know where the hell it is. And to top it all off, the driver has never apologized for being late. He just smiles and hands you your order as though he doesn't even know he's late.
Overall, good food. But the atrocious customer service just lost the restaurant...
Read moreI recently had an incredibly disappointing experience at a restaurant that I would not recommend to anyone. My friends and I had just landed at the airport, and we were extremely hungry. We decided to go to this restaurant directly from the airport, hoping to get a good meal and fill our empty stomachs.
However, as soon as we entered the restaurant, the staff told us that they could not serve us because they were too busy. I was surprised by this because we were Nepali brothers, and I expected a better treatment from them. The fact that they turned us away without any explanation or apology was extremely unprofessional and disrespectful.
I couldn't help but wonder how they would treat foreign customers if they were willing to turn away Nepali Origin Customer like us. It's unacceptable for a restaurant to treat their customers in such a rude and dismissive manner, especially when they're hungry and...
Read moreInitially I thought they are good and nice people.. But they unfortunately are not. The laddy who takes order was rude and have very discriminatory behavior. She behaves with people seeing their origin and skin color. It just happened to me when she was taking my order was rude and had no smile on her face even though I was given my order in a nicest way possible. I thought this must be her normal behavior but just after me white man came to give order and that girl has completely different behaviour big smile on face talking politely to him. This shok me Decided to not visit this place again. And all of this when I was not asking for may special request or demand paying the full amount for sure, I was clean n tidy & wearing the nice coolth too infact better then the other person.. i don't understand why they think that only white people can pay their bills and only coz of them their business...
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