Zizzi - Liffey Valley — Restaurant in South Dublin

Thank you very much for finally rectifying the mistake. I truly enjoyed the lunch last week and I wish you maintain the same standards as last time. I would improve the rating here. Make it 4 stars with the experience we had after passing the feedback and improving on the services and the food.

I hope we had some kind of negative marking for the services. I am sure this is not a Self Service Restaurant. And no presence of the owner of the restaurant or any responsible person make this absolutely a night mare.

1. No one to assist or greet at the restaurant.
2. Finally ask the Bar tender and he was clueless about it. Finally took our own place to sit.
3. Got the menu card lying in the accessories or the utility table myself.
4. Caught hold of one guy just roaming around without doing any work and OfCourse he was an attender.
5. He called up someone else to take the order and finally the order was placed.
6. The Pizza, Rustica Pinoli, with the below topings and ingredients, it definitely did not contain the pine nuts and fresh basil. I literally cannot make the differences in the three cheese from the description.

Goat’s cheese, mozzarella, caramelized balsamic onions, Sunblush tomatoes, pine nuts, fresh basil and riserva cheese. 7) I had specifically asked for the addition of the two toppings, Black Olives and Green Jalapenos. Both of them were missing. 8) I spoke to the attender, he acknowledged it was missing, he tried to replace it. However, after another 20 minutes of time, the same pizza came back with counting 4 pieces of Green Jalapenos and some olives with extra more Cheese on that Pizza. I understand the chef had put those extra on the top and to hide that or get that blended on the Pizza he must have used extra cheese and that spoiled the whole piece. 9) As it was all late, finally I went back to the attender counter and asked for the desert. And they give us the desert without the dessert spoon. Am I supposed to eat that Ice-cream and the hot cake with hand? 10) And finally no one was even there to get me the bill. I finally walked down to one of the attender and asked him to print the bill. The Paper was jammed within the printer. (I can understand the technical glitch and ignored it). Some how got to know the amount and paid the bill and went off.

The most irony part I can say. Check the CC TV of this time after 9:00 PM to 10:00 PM. However, many times I had got up from my seat to do each work. Once more couple, came later and sitting beside my table, just left because no one was there to attend them. I am sure Restaurant was not at all full.

Now some good things.

1. Garlic bread was awesome.
2. Veg Lasagna was also great choice.
3. Once it...

Location & Ambience: Zizzi is located inside Liffey Valley Shopping Centre, making it a convenient stop during or after shopping. It offers a small outdoor seating area and a modern indoor space. The atmosphere is inviting, with low background music that allows for conversation. It’s suitable for families, couples, or groups of friends—there’s enough room for both small and large gatherings.

Cleanliness & Comfort: The restaurant is well-maintained and clean throughout, including the restrooms. The seating is comfortable, and the layout gives enough space between tables to feel relaxed.

Menu & Pricing: This Italian restaurant offers a wide variety of dishes including pizzas, pastas (like carbonara), and salads. The starters menu is appealing with options like brisket bomb, prawns, and calamari. They also serve sides such as fries and crispy riserva potatoes, along with a selection of desserts including salted caramel brownies and raspberry Collins cheesecake.

Drinks include a mix of alcoholic and non-alcoholic options, as well as hot beverages like tea and coffee.

A standout offering is their 3-course special menu (starter, main, and dessert) for around €32. While a few items are excluded, most popular choices are included—making it a great value if you’re planning a full meal.

Food Experience: We tried the brisket bomb, calamari, and prawns for starters. The brisket bomb was outstanding—full of flavor and definitely the highlight of the meal. Calamari was also perfectly cooked and well-seasoned. Prawns were decent, though not as impressive.

For mains, we had pizza, carbonara with chorizo, and pasta—all of which were good, but not exceptional. As sides, the fries were salty, crisp, and delicious, while the crispy riserva potatoes were just okay.

Desserts were solid: the salted caramel brownie and raspberry Collins cheesecake were satisfying but not particularly unique. Tea and coffee were served well and made a good ending to the meal.

Staff & Service: Staff were professional, attentive, and friendly. Service was smooth from start to finish.

Accessibility: The restaurant is wheelchair-accessible and conveniently located within the shopping centre.

Final Thoughts: Zizzi is a reliable Italian option in Liffey Valley with a modern setting. I’ll definitely return for the brisket bomb—it’s a must-try starter. While the food is enjoyable, the pricing leans slightly on the higher side—especially without the...

First and last time I'll be there. Went with a friend and were seated quickly but the restaurant was half empty anyways. Order was taken quick enough but it all went downhill from there. 10 minutes later the waitress came over saying she lost our ticket and if she could take our order again. 20 minutes went by and no one had come near us really except with our drinks. We were getting annoyed at this point and what made it worse was we were seated so close to the kitchen that we could hear the waitress asking where was our food. A couple of times we were tempted to walk and go to McDonald's just to get something. One side came out eventually, about 5 minutes later our pizzas came out and being honest, they were nothing special. I had ordered the potatoes and asked if they were on the way. Again, could see the waitress saying this to the chef and he clearly hadn't them even started. I went over and told her to leave them because I wasn't waiting any longer for them. We ate quickly because we were so unhappy with the service there, we just wanted to go. We didn't even stay for dessert because the service was so bad so we opted for Ginos instead. When we went to pay, we told them we weren't happy with the service. We mentioned about everything not coming out together and waitress said they didnt know we wanted everything to come out.... they didnt know we wanted our mains and sides to come out together.... The waitress not only told us they were short staffed but that manager had already verbally abused the staff that day. I could clearly see it in the waitress that they were so done with that day, so much so that we told them to leave the job because it sounded so toxic to work in. I wouldn't be recommending Zizzi to anyone and to avoid. There is clearly a breakdown in communication between floor staff and the kitchen, and from the waitress and other reviews have said, the manager(s) are toxic...