Villa Carmel — Restaurant in Haifa

Villa Carmel and I have a very long relationship, I have always recommended them to people I love and I always enjoy coming here to use the Sauna and Jacuzzi area and facilities at the top of the Villa. Unfortunately, my last few experiences were not as good as I would have expected: the rooms weren't so clean, the service wasn't the best and the facilities weren't even working the last few times I was there. This is very unfortunate because I really adore this place and wish to come back many more times, so hopefully this will improve 🙏 I can say for example today I arrived for a massage+breakfast. When I got there at 8:15, the doors were closed, no one was there and no one answered the phone. After standing outside for about 15 min I remembered that the restaurant should probably be open and then I headed that direction. No one was there and I waited until approximately another 10 minutes until the chef finally arrived and tried to help. He said that the massage will start at 9 sharp and because of that I couldn't have breakfast before the massage as I planned. I waited at 5 min to 9 for the massage and it finally started around 9:10. The massage was o.k and she finished around 8 min to 10am (it was supposed to be a 60 min massage + 15 min body peeling which did not happen ) and then she said she has other massages after me so I should try to hurry up. The breakfast was good and the chef was really nice so that's why overall I'm "OK" with this experience... Anyways, hope will be...

I would recommend this hotel to anyone who wants to have a memorable stay in Haifa. it is very confidently located. It actually has private parking onsite and they do not charge you for it!!! Which is just amazing. It is really boutique as it only has 16 rooms. ||We were in a couple different rooms. Room #16 is a large room on the top floor. Loved it. Quiet. Roomy. Lots of closet space. Room #12 is a smaller room but equally well laid out and maintained.||The rooftop jacuzzi and sauna are amazing to use at the end of long days of walking and seeing Haifa.||And the breakfast. Worth every last shekel. Large does not even begin to describe. Masterfully prepared. One of their breakfast can easily hold a person until dinner. Flavors just flow. Lots of small tastings which combined with the breads, the salads, the eggs, the butter are truly a feast.||And let us not forget the staff. Helpful. ...

Our room was clean but it’s what we nicknamed “ the Expedia room “||The one the hotel gives to guests who don’t book with them directly. It needs a few simple repairs - wallpaper peeling, a fresh coat of paint would help. It faces the street and the entrance and there’s building going on there so not the quietest.||||The hardest part are the staff. Don’t like criticising but they are unfriendly and probably unhappy most of the time. No welcome- no smiles- no chatting period.||If you are alone you might find it quite disconcerting.||||Don’t know what the issue is but certainly is reflected on their...