Pasta, polenta & other familiar dishes presented in a serene lakeside venue with garden seating.
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Worst tartar I’ve ever had – and the service was even worse.
We were welcomed by a male waiter who seated us, took our order, and served the first course. When he cleared the plates, he noticed I hadn’t finished my tartar and asked if something was wrong. I politely explained that the flavor was good, but the meat had large, chewy pieces full of sinew. He simply nodded and said, “yes, the pieces are a bit big,” with no apology or concern.
He came back once more to serve the main course — but gave the wrong dish to each person at the table without saying anything or offering an apology. After that, he never returned to our table.
No one asked if we wanted drinks with the main course. No one offered dessert. No one checked in on us again.
As it got darker, the staff turned on the table lamps for all the other guests — but since he was avoiding us, we had to turn on our own table lamp.
When we had finished eating, a female server cleared the table and we asked her for the bill. Nothing happened. After about 10 minutes, we went inside and asked again — that’s when she said “tavolo,” indicating she had understood and would bring it. Still nothing.
We had to go inside a fourth time, and finally the original male waiter brought the bill — nearly 20 minutes after we first asked. He casually blamed the delay on the waitress not speaking English well. But that excuse doesn’t hold up when he, who clearly speaks English, deliberately ignored us after we gave polite feedback on the food.
The entire two-course meal took 2.5 hours, even though the restaurant only had 8–10 tables occupied. No apology. No follow-up. No drink refills. No dessert offer. The food was average, and the poor, dismissive service turned it into a disappointing and...
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We arrived shortly after 7 PM and were seated promptly. We ordered a starter and a main course. The freshwater fish from Lake Garda was full of bones, and the beef tartare my partner ordered was nearly inedible – the meat was poorly cut, with large, chewy chunks that were impossible to eat. We politely mentioned this, but were met with a hostile look and a waiter who became visibly annoyed and arrogant.
After that, we had to wait an hour for our main course. When it finally arrived, it was slammed onto the table by the same grumpy waiter. We weren’t asked if we wanted more drinks, even though our glasses were empty, and no one checked in to ask how the food was. The waiter ignored us completely for the rest of the evening – we suspect he may have been the owner.
When our plates were cleared, we asked directly for the bill. We waited 15 minutes with no sign of it, then went inside to ask again. We were told the waiter would come immediately, but after another 10 minutes, we had to go in a third time. This time, they claimed they didn’t speak English and didn’t understand.
Overall, the service was absolutely terrible – the worst we’ve ever experienced. Rude staff, a sulking owner, and zero hospitality. We’ll never return and strongly recommend others stay away....
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Wir hatten reserviert, und haben am Eingang des Gartens gewartet damit man uns den Tisch zuweist. Hat aber niemanden der Angestellten, die uns stehen sahen interessiert, und wir standen eine Weile blöd rum, bis dann endlich eine der Servicekräfte fragte was wir möchten. Daraufhin brachte sie uns wortlos in Richtung eines leeren Tisches und ging wieder ohne was zu sagen. Wir setzten uns dann halt. Da saßen wir dann ewig lange und wurden regelrecht ignoriert. Bis dann endlich ein älterer Ober kam um die Bestellung aufzunehmen. Mein Mann bestellte als erstes ein Glas Wein auf italienisch und wurde gleich lautstark vom Ober darauf hingewiesen, daß er es falsch betont hat. Dann bestellte ich meinen Wein, wurde vom Ober aber unterbrochen mit Momento , und schon war er weg, ging zu einem anderen Tisch, und nahm dort die Bestellung auf. Nach 10 Minuten kam er wieder und nahm unsere Bestellung weiter auf. Mein Glas Wein kam nicht, worauf ich einen weiteren Kellner, denke es war ein Lehrling, drauf aufmerksam machte. Dieser war der einzig freundliche und aufmerksame am ganzen Abend. Hat sich auch entschuldigt wg dem fehlenden Wein. Als wir mit dem Essen fertig waren, bestellten wir Espresso und verlangten nach der Dessertkarte, weil gefragt hätte uns keiner ob wir noch was wollen. Nach einer viertel stunde warten, winkte ich ein junges Mädchen zu uns um die Bestellung endlich aufzugeben. Zum bezahlen kam natürlich auch niemand zu uns, obwohl hier an den Tischen kassiert wurde,worauf mein Mann nach drinnen ging um zu bezahlen. Limoncello bekamen wir , im Gegensatz zu anderen natürlich auch nicht, war uns aber egal, weil da können wir auch verzichten. Hab noch nie eine schlechte Bewertung geschrieben, weil jeder Fehler machen kann, und wir da auch nicht kleinlich sind. Aber hier war es echt zuviel, so ignoriert zu werden. So gut das Essen auch war, wir werden nicht mehr kommen. Respekt an den jungen Kellner, der wenigstens weiß wie man mit...
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