Jolly Beach — Restaurant in Bibbona

Jolly beach 6.7. 2022 we were in our favorite restaurant Jolly Beach. We have been coming here for 8 years, 3 times per year, and we have been visiting the restaurant almost every day. The first thing we have found out was that the owner Stefano Fabricio is no longer here, but that the restaurant has a new owner, a new logo and design. We have a dog with us, a golden retriever, so we always sit outside not to disturb the guests. We arrived at 19:20 and we were waiting until 20:15 to see if the waitress would serve us...but I guess we were invisible. Then I asked through the window if there was service outside, but no one answered me. After another 10 minutes, when no one noticed us, we gave up and left that place. We are very disappointed, we haven't had this experience before! Please note that the restaurant was occupied at max. 50% and when we arrived, 3 tables were occupated! For the new owner: This restaurant was excellent mainly for the personal contact with customers, the excellent atmosphere and especially the staff's interest around clients. Before, the restaurant didn't even have as many staff as it does now. Unfortunatelly, I can’t recommend this restaurant! We visited another restaurant and spent 120 €, we will go there again today. They appreciate guests here…

I previously had a 5 star review here for several years … :((...

Very unpleasant place with super rude personel. As we barely entered the place and politely asked if the waiter speaks English, he immediately asked if we have a reservation (in italian), if no we need to leave (even though the place was empty inside). The next day we wanted to have a sandwich for breakfast there, both waiters were watching us for a while studying the sandwich menu on the wall and none of them informed us that they are available only after 12 o'clock (no written information). Maybe the place has super view to the beach, no idea how the food tastes, but behaving like that won't bring...

Considero anacronistico che nel 2025, in un posto molto turistico, in alta stagione, da vegano, si debbano ancora vivere queste esperienze. Visto il menù, mi rassegno ad ordinare una pizza senza mozzarella ma vengo informato che a pranzo non la fanno e mi viene offerto un antipasto vegetariano, senza formaggio. Accetto e chiedo anche un insalata. Già la ciotolina di insalata minuscola (5€) sembra più una decorazione che una parte del pasto. Ma la sorpresa migliore è vedere che nel conto, il prezzo dell'antipasto è lo stesso del menù, pur essendo privo dell'ingrediente più costoso. Alla richiesta di spiegazioni mi viene detto che il formaggio era stato sostituito dall' hummus (circa metà cucchiaio con cui era stata "sporcata" una melanzana arrostita). Al di là della scortesia di non togliere nemmeno un euro simbolico dal conto, davvero non si trovano alternative anche semplici per fare da mangiare anche ai vegani? Siamo in provincia di Livorno: magari una cecina, oppure uno dei mille burger vegani sul mercato da tenere in freezer. Insomma, un po' di inclusività non farebbe male all'immagine di certi ristoranti. Due stelle invece di una per rispetto di tutti coloro che ci lavorano, ma mi dispiace davvero di aver dato dei soldi ad un...