Absolutely horrendous.
Staying at this place turned out to be the worst travel experience I've ever had. Several incidents made me question the quality of this place, but I hesitated to judge the people unfairly. It was shocking to discover that hot water was only available in the room upon request to a staff member. Unfortunately, hot water was often unavailable as the stuff leaves for the night. There was no heating in the room when the outside temperature dropped to 4°C at night. Despite multiple requests to check the system, we were informed that the heating was broken. While promised a refund for enduring a cold night, the refund never happened. The Wi-Fi didn't work in the rooms. On our last day, we discovered a large ants nest right next to our bed, which was particularly distressing for me due to my phobia. When I asked if we could move to another room, since most were unoccupied, the response was a simple "sorry no rooms for you" with no further assistance. After we checked out we texted them about the promised refund. They simply ignored the message and never responded, which was extremely upsetting. Staying at this place unexpectedly brought numerous problems that greatly affected my holiday experience and ultimately spoiled the trip for me. Whether or not you choose to stay here is your decision, but I feel compelled to warn others about the potential issues they may encounter.
The food in the restaurant, by the way, was tasteless and overpriced. But did not expect...
Read moreStaying at this place turned out to be the worst travel experience I've ever had. Several incidents made me question the quality of this place, but I hesitated to judge the people unfairly. |1. It was shocking to discover that hot water was only available in the room upon request to a staff member. Unfortunately, hot water was often unavailable as the stuff leaves for the night.|2. There was no heating in the room when the outside temperature dropped to 4°C at night. Despite multiple requests to check the system, we were informed that the heating was broken. While promised a refund for enduring a cold night, the refund never happened.|3. The Wi-Fi didn't work in the rooms. |4. On our last day, we discovered a large ants nest right next to our bed, which was particularly distressing for me due to my phobia. When I asked if we could move to another room, since most were unoccupied, the response was a simple "sorry no rooms for you" with no further assistance.|5. After we checked out we texted them about the promised refund. They simply ignored the message and never responded, which was extremely upsetting.|Staying at this place unexpectedly brought numerous problems that greatly affected my holiday experience and ultimately spoiled the trip for me. Whether or not you choose to stay here is your decision, but I feel compelled to warn others about the potential issues they...
Read moreStaying at this place turned out to be the worst travel experience I've ever had. Several incidents made me question the quality of this place, but I hesitated to judge the people unfairly. |1. It was shocking to discover that hot water was only available in the room upon request to a staff member. Unfortunately, hot water was often unavailable as the stuff leaves for the night.|2. There was no heating in the room when the outside temperature dropped to 4°C at night. Despite multiple requests to check the system, we were informed that the heating was broken. While promised a refund for enduring a cold night, the refund never happened.|3. The Wi-Fi didn't work in the rooms. |4. On our last day, we discovered a large ants nest right next to our bed, which was particularly distressing for me due to my phobia. When I asked if we could move to another room, since most were unoccupied, the response was a simple "sorry no rooms for you" with no further assistance.|5. After we checked out we texted them about the promised refund. They simply ignored the message and never responded, which was extremely upsetting.|Staying at this place unexpectedly brought numerous problems that greatly affected my holiday experience and ultimately spoiled the trip for me. Whether or not you choose to stay here is your decision, but I feel compelled to warn others about the potential issues they...
Read more