DO NOT GO HERE! Had a reservation for 2 adults + 1 child (4 year old girl) at 930pm on Friday 8/25/23. We arrive just on time and we’re promptly sat down, that was as good as the evening was. We gave our entire order at once, 1 cola, 1 water, 1 Tuna Tartar app, an order of French fries for my daughter as an app, and then 2 simple pasta dishes and a grilled fish entree. By 10pm we received our first course, never received bread and NEVER heard back from a waiter until we left at 11pm. Nobody asked if we needed more water, or asked how everything was so far, or came to explain what was taking so long or to reassure us that our meals were coming. We heard nothing. At 1035pm, a woman approached the staff saying she was leaving and not paying and then walked out. I could feel her pain. At 1045pm my wife left to go use the restroom and said if we haven’t gotten our main course by the time she returned then we were leaving. I grabbed a waiters attention, since our waiter (owners son arguably) was nowhere to be seen. I told him that we saw the other woman leave and that if we didn’t get our food soon, we were going to be leaving too. I worked in the restaurant business for 12+ years and have NEVER seen a table wait 90mins from sitting down to receive their main course. My wife came out, there was no food, she spoke to one of the staff about the scenario who was very apologetic. We were handed a bill for 44€ and were apologized too again. They tried to explain that they are busy and other people had been waiting since before us, but the table that came in after us was done with all of their meals while my table and another next to us still hadn’t gotten our food and we were there first. We ordered pasta, pasta with tomato sauce, and then pasta with cheese/tomato/grilled chicken. We didn’t order extra well done steaks or anything that could take so long. The waiter I originally spoke to came back out stood right next to me and stared at me silently, took a huge sigh, all with a look of embarrassment on his face. I knew that was it. We got up to leave and I took the bill and told my family to go on the elevator while I took the stairs. I went past floor 1, where there were only 4 or so tables eating, and then went down the next flight to the main entrance was. I walked over to where the viewable kitchen was and asked who was the manager, but wasn’t given a name or person. I put the bill down on the counter and said “I am sorry but I am not paying this bill. It has been over an hour and a half and I have not received my entrees. It’s pasta. We are talking about pasta. I have never experienced anything like this.” Now, I’ve eaten 14 days worth of meals in Italy and have zero to complain about until this moment. I’ve had poor service, and I was even out with a party of 10 two days prior with what my entire table thought was the rudest server they have ever had, and I still tipped the guy in a country where it isn’t expected. I go out to eat because I want to spend money - this was just too much. The owner approached and aggressively said something in Italian to me as he shoved his way past me. I did get arguably louder after the shove past me, and he ended up aggressively telling me to get out without a word of compassion or an empathetic apology… just get out of here! My family got off the elevator and I told them to come out and let’s go. As my 4 year old girl reached me at the entrance, the original waiter came up the stairs next to the main entrance slurring his speech, cursing up a storm and holding a bottle up in the air as if he was going to hit me with it. The owner and his son continued to curse and scream and we left the restaurant in amazement. The worst part of the entire event was what felt like an anti-American attack when the owners said “this ain’t fast food or fu*king McDonald’s”. I am pretty sure he wouldn’t have said that to someone who spoke Italian/Spanish - I hate to feel like I have to even write this, because it is a bad reflection of an amazing country and it’s amazing...
Read moreMy favourite restaurant in Sardinia! I had walked 10,000 steps looking for a place to dine. I was lured in by a pretty aqua colour cushion advertising Malfy gin outside in the bright sunshine on the steps. Upon entering you are hit with a really cool vibe and zen place. I was ushered into the lift to go to level 2 and the vistas of the sea, yachts, boats and later the sunset were just awesome! Then when you really look around the attention to detail is everywhere. The fabulous art pieces adorning the walls. One the “blue fish” actually seem to be swimming if you look closely. There are hidden treasures everywhere from the cushions, gin glasses, water glasses (most unique I’ve ever seen). Corks in an ornate shell bowl to the wooden sea horse. I’ve been 3 times and know there is more to see on the walls. Then let’s get to the food! It was just delectable! I chose tuna with caramelised onions plus vegetables egg plant, peppers and zucchini. It was absolutely amazing and my firm favourite. Plus of course Malfy gin for my tipple. I am going again tonight and must try to leave room for the tiramisu as just know it will be bellisimo! All the staff are so friendly, attentive and helpful. This restaurant is a MUST...
Read moreVery disappointing experience in this restaurant. Visited for lunch, ordered 1 tuna tartare, 4 glasses of local wines and a sea bass in salt, two espresso, one bottle of water (135 euros). Sat down right before 2pm, got our starters 45min later and received the main at 3.15 (it takes 20min for that fish to cook). The sea bass is priced by 100gram, they said the sea bass they cooked for us was 1kg (aka 70euros). The picture here is what we got (2 of those). they forgot to bring us the potato that come with the fish. When I paid, I told the cashier gently that I wanted to give the feedback that service was a bit slow and that the fish seemed a little bit too little for being 1kg worth of sea bass. They didn’t take the feedback at all, they said “well the fish takes 20min” and “no way we are cheating on the weight” - btw no one told them they were cheating. Anyway overpriced for what you get, service is slow, food is nothing but exciting. We will...
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