Ristorante Al Castello — Restaurant in Lazise

Lovely setting. Food was above average. manager seemed professional and accommodating to get you in and sat down. but …… After a good 30 min waiting for anyone to come and see us at the table the sides we ordered with the mains came out 15 min before the food and when we politely asked for it to be returned with the food (please ) as it will go cold it was taken away and then returned instantly by our assigned waiter and slammed on the table giving us no option to discuss. When the food eventually arrived (15 min later) it was served by another rude waiter who tutted and gave a staring dirty look when we tried to to relieve him of one of our dishes (being helpful) he was carrying as he clearly seemed to be struggling and as we couldn’t understand what he was describing the dish to be (angrily). The pasta wasn’t served or offered with any Parmesan cheese ( a first for us in Italy) and we didn’t have the time by this point to ask and wait any longer for anything. This place has a lovely location but they are clearly overworked and unhappy in their work. It was a birthday occasion so very disappointing. The manager apologised for the behaviour but offered nothing but a apology and still took the service charge and the waiters tip (20 euros built in charge) after agreeing it was unacceptable behaviour from his staff. They Clearly don’t care about repeat customers. Just a smash and grab approach for tourism. It’s a shame But hopefully they take on board the feedback and improve the experience for their future customers. Decent food , very poor...

Ristorante Al Castello Review

We chose Ristorante Al Castello for a dinner for two and it was a remarkable experience in every way. The restaurant is located in a castle with an antique touch that adds a special charm and creates a fairytale setting.

The atmosphere is warm and elegant, with discreet background music that perfectly complements the tranquility and refinement of the place. The staff proved to be attentive, kind and very well-trained, offering useful recommendations from the menu and constantly ensuring that we felt comfortable.

The food was excellent – ​​tasty, balanced and carefully presented dishes. Everything was fresh and cooked to a high standard. For a full dinner for two, the bill was around 90 euros, a price justified by the entire experience.

I confidently recommend Ristorante Al Castello to those looking for a special evening in a historic setting, with refined food and...

HORRIBLE EXPERIENCE, DO NOT COME HERE! the whole restaurant full of mosquitoes and bugs and the every tables is covered with them. The food was served to our table from the kitchen with the bugs already inside. The waiter wanted to know our origin and was rude and rasict, he mislead us about the price. To our surprise we were charged DOUBLE the actual price (!) and there was nobody to talk to... Croline is the the name of the manager who aggressively dissmissed our resonable complaints, as she said "And now what you gonna do, huh?, Hurry up and pay the bill right now! I have plenty of pepole waiting!" We felt ashemed, offended and sorry that we decided to come in -our last night in Lazise was ruined. It is disgusting and unbelievable, that this is how a so called manager treats her customers. I will not set my foot there ever again, and warn everybody who thinks to go there -do yourself a favor...