We stopped here for lunch yesterday during an amazing day boating with my family to celebrate my wife’s 50th.
I have heard a lot of great things about this place and it was one of the stops during our Italy trip I was really looking forward to.
I made reservations well ahead and mentioned my wife’s bday via email. I also mentioned it to the hostess as we were getting seated.
The Good -Amazing location with spectacular views. -Great wine list (we had a marvelous bottle of french rose). -Caprese salad was the best I have had in my 2 weeks in Italy. The tomatoes were so good we ordered their “tomato salad” also just to have more of their tomatoes. -Tiramisu desert was also very good, minus the manner in which it was served. My sons seafood risotto was fresh and full of seafood flavor.
The Ok The menu had “fresh seafood” as an app. This dish is oysters and clams on the half shell. The description is misleading. They were good but a was a miss for my wife who does not eat raw oysters.
The famous zucchini pasta was just ok. pasta cooked very well for sure but the zucchini flavor did not come through at all. it tasted more cheesy than zucchini. I was disappointed in this as perhaps I had wrong expectations of a fresher lighter dish. really nothing special in my view.
The Bad Service sucked!! Our server was always in a hurry and did not provide great hospitality befitting the reputation and menu cost. He seemed bothered by our questions and not interested in serving us. here is one example of several. My wife nicely asked him to take a photo of our table and I said in a jovial manner that I also want one when the famous zucchini dish comes out. He turns around says “ok we wait till your dish comes out” and simply walks away. Dismissive arrogance at a restaurant is frankly offensive.
At the end of the meal we ordered one dessert to share (we were full but wanted to have something sweet for my wife’s 50th as no one from the restaurant bothered acknowledging our special occasion). We also ordered coffee and espresso.
The table had not be cleared of our plates and the dessert was simply plopped in the middle with zero effort to clear our dirty dishes. No coffee or espresso served! As this was somewhat unpleasant I tracked someone to get rid of our dirty plates so we can enjoy our meal, still no coffee or espresso served! We waited a bit longer and I simply asked for the check and asked him to remove the coffees.
When I presented my Am Ex card I was instructed to go inside and pay instead of our sever taking it up himself. Upon checking the bill the coffee and espresso were still on it.
As I was paying the 355Euro lunch bill, I tried to explain, nicely, to the woman at the register that I was disappointed that my wife’s bday was ignored. She seemed to either not understand or not care. However, there was a different waiter there and he completely got it. He was extremely apologetic and offered to make it right by bringing something out. I appreciated his gesture but told him it was too late and we were on our way out. I know our meal would have been better were he our server.
All in all the location is magnificent, but our experience was the opposite of what good hospitality looks like.
So if you go there, it’s a nice place to chill grab a seat outside, a bottle of wine, definitely the fresh tomatoes. Just don’t expect to get good hospitality. Or, perhaps you will be lucky and have the waiter I met at the cash register and have a...
Read moreThe fish was great. The meat was stiff. The place is homophobic however recommended by Stanley Tucci.|The zucchini pasta are better at hotel la certosa and a bit cheaper too.|I booked that place for my partner birthday and here is Antonia de Simoni answer to my request:||“Your reservation: ||two people on the 05/05/23 at 8pm |Best table for your 🎂 birthday. “||I did not say in my email that my partner is a man. When we arrived I told my name. They crossed checked a few times that was my reservation and I didn’t get why straight away.|A friend of ours called the restaurant to offer my partner a good bottle of wine and paid on the phone that night.|The dinner was great although the neat dish was dreadful.|Then came the pudding.|No candle Nothing. However there were two other birthdays a couple and a group both had a candle and the waiters singing happy birthday.|That felt super awkward. I mean Don’t get me wrong, I understand Stanley Tucci is not their concierge, however he played Cher’s best gay friend in cabaret for vogue’s sake! Obviously gay men and women know that he is an ally and would therefore assume he is sensitive to issues affecting them, and would therefore follow hi recommendations with this in mind.|Italy is homophobic and fascist if you didn’t know. Well that was a very bitter reminder and that spoiled the whole experience. |For a moment I made the mistake to take for granted the freedom to be who I am and love who I want.|The place is stunning however that doesn’t do it for me. You don’t get a gay icon to promote your place on a tv program and be homophobic.|I m surprised that we make such a noise about the world cup in Qatar when in Europe, the very centre of it is not any better.|Shame really.|Oh did complain to Mr Tucci and to Simona. They both went...
Read moreThe fish was great. The meat was stiff. The place is homophobic however recommended by Stanley Tucci.|The zucchini pasta are better at hotel la certosa and a bit cheaper too.|I booked that place for my partner birthday and here is Antonia de Simoni answer to my request:||“Your reservation: ||two people on the 05/05/23 at 8pm |Best table for your 🎂 birthday. “||I did not say in my email that my partner is a man. When we arrived I told my name. They crossed checked a few times that was my reservation and I didn’t get why straight away.|A friend of ours called the restaurant to offer my partner a good bottle of wine and paid on the phone that night.|The dinner was great although the neat dish was dreadful.|Then came the pudding.|No candle Nothing. However there were two other birthdays a couple and a group both had a candle and the waiters singing happy birthday.|That felt super awkward. I mean Don’t get me wrong, I understand Stanley Tucci is not their concierge, however he played Cher’s best gay friend in cabaret for vogue’s sake! Obviously gay men and women know that he is an ally and would therefore assume he is sensitive to issues affecting them, and would therefore follow hi recommendations with this in mind.|Italy is homophobic and fascist if you didn’t know. Well that was a very bitter reminder and that spoiled the whole experience. |For a moment I made the mistake to take for granted the freedom to be who I am and love who I want.|The place is stunning however that doesn’t do it for me. You don’t get a gay icon to promote your place on a tv program and be homophobic.|I m surprised that we make such a noise about the world cup in Qatar when in Europe, the very centre of it is not any better.|Shame really.|Oh did complain to Mr Tucci and to Simona. They both went...
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