AROMA Fast Food & Kebab — Restaurant in Terrasini

I am writing to formally express my disappointment with the service I received at this restaurant about a month ago. My experience was marred by the conduct of the cashier, who was unprofessional and disrespectful. Throughout my visit, the cashier was constantly on the phone, paying little attention to my order. He abruptly left in the middle of processing my order and asked someone else to finish it because he prioritised phone calls over my service, causing unnecessary delays. When I tried to interact with him, he was insulting and dismissive. What was most troubling was that he resorted to verbal abuse, even using his native language to insult me. I recorded this exchange, as I did not understand what he was saying. When I asked the staff member who took over from him about the comments, he claimed he didn't understand either. However, I later found out the cashier had been swearing at me.This behaviour is completely unacceptable and creates an unpleasant and uncomfortable experience for customers. Every customer deserves to be treated with respect and courtesy, regardless of background or language. I urge the restaurant owner to take immediate action to address this issue, or I will consider pursuing legal action. I would appreciate a response regarding how you plan to...

The onboarding process started off well, but it has been nothing but downhill since. The individual taking my order was constantly on the phone and not listening to me at all. His rude and unaccommodating behaviour was unacceptable. I received the wrong food, and despite his mistake, he insinuated that I was wrong. Furthermore, being charged for the sauce for my French fries was completely surprising. I strongly advise against this place for any tourists looking to spend money without being insulted in return. Definitely not...

Aroma had decent indian food items (among other American type food burgers, wraps). We went for the briyani, korma, and tikki masala. All were tasty, but not terrific. There is a lack of food diversity in terrasini, so this definitely is a nice change for your taste buds. There is Only outside seating and there tends to be smokers. Not much of a view either. The staff is nice. They are open throughout the day which is also nice as a lot of places close for Siesta. Prices are...