Salotto Sul Mare — Restaurant in Terrasini

I didn't plan to leave a review on Google or anywhere else and sent this email to the restaurant in the hope that it would be seen by Giuseppe Costa. But as it's been met with total silence here it is.

Please forward this email to Giuseppe because Isabelle, my wife, and I do not believe that he can know about the issues we faced when we visited Salotto for lunch at the end of June 2025.

We know Sicily and Palermo well. This was our 36th visit. We have eaten all over Sicily at many of its most famous and other less well-known but still very good restaurants. From La Madia and Duomo to Don Camillo in Ragusa to Da Vittorio and an unknown but exceptional pizzeria in Menfi. And many more The service at Salotto was the worst that we have ever experienced on the island.

We were mainly served by a young man who was extremely arrogant and rude. He behaved as if he was doing us a favour by serving us at all. He then spent at least 15 minutes chatting to a young couple at an adjacent table with his back to us and didn't check the other tables once. No person with an attitude like this should be working in a restaurant. The young woman was fractionally better, but only just. She too was arrogant. Both sent the strong message that we were not welcome. Incidentally, this attitude was not limited to us. We saw other guests being treated similarly. But not the young couple at the adjacent table.

Their attitude spoiled the experience to such an extent that we didn't enjoy the food. It was okay, every dish underseasoned and not great and we are happy to comment if you are interested. We are serious foodies, and cooks, and particularly enjoy Italian food.

We would like to know that this email reaches Giuseppe because we genuinely do not believe that he can know about these...

We booked a table on Wednesday the12th for the 14th of June for my father’s birthday, when arrived the bouncer couldn’t find the reservation, they sent us to talk to the manager, she checked the list and couldn’t find either this is when things got interesting, the chef Giuseppe Costa (Michelin star) came to us by saying we have no reservations. At this point we were expecting to be accommodated somewhere however we been literally sent off. The Chef justified that he had a private event and we were not appropriate for such event. I have been living in London for 20 years, Been eating at top restaurants and even at fast food however I have never experienced such a rude, discriminatory attitude for a so called “Chef”. I can only advise you one thing Mr Costa, humble down and start respecting people and take responsibility of your actions. Very very...

Esperienza pessima al “Salotto sul Mare” di Terrasini.

Siamo stati in questo locale con una prenotazione per due persone, accompagnati dai nostri cagnolini, due cockerini. All’arrivo, siamo stati accolti da un membro del personale che, senza alcun problema, ci ha fatto accomodare all’interno della sala.

Dopo pochi minuti, tuttavia, lo stesso membro dello staff è tornato per invitarci a spostarci all’esterno, ai tavoli alti destinati probabilmente all’aperitivo. Abbiamo fatto presente che quei tavoli, oltre a essere scomodi per una cena, erano occupati anche da un altro cagnolino maschio con il quale il nostro, essendo anch’esso maschio, non sarebbe andato d’accordo, creando disagio per tutta la durata della serata.

In quel momento è intervenuto un altro individuo, presentandosi come il titolare, il quale – con modi decisamente poco cortesi e gesticolando in maniera molto presuntuosa e arrogante – ci ha ribadito che, se volevamo restare, dovevamo per forza accomodarci all’esterno. Abbiamo provato a spiegare la situazione con educazione e a chiedere quale fosse il reale problema, visto che oggi, nella maggior parte dei ristoranti, i cani educati sono ben accetti. Ci è stato risposto che “il problema erano le persone circostanti”.

Abbiamo allora proposto, con gentilezza, di chiedere direttamente ai tavoli vicini (DUE) se la presenza del cane fosse per loro un disturbo. La risposta è stata sbrigativa, infastidita e poco professionale: “Non possiamo chiedere a tutto il locale”. Dopo questo teatrino davanti a tutta la sala , siamo stati invitati a scegliere se andarcene fuori (cosa per noi impossibile data la presenza di un altro cane maschio) o andare via .

A quel punto non ci è rimasta altra scelta che andarcene. Nessuno si è preoccupato di porgere delle scuse, né di offrire un’alternativa più adeguata.

Un comportamento poco accogliente, privo di sensibilità e lontano anni luce da ciò che un locale che si definisce elegante e ospitale dovrebbe offrire....