Evian Coffee — Restaurant in Kobe

I bought two cups of coffee to take away. My niece wanted to use the toilet, so I asked the staff if she could use the one at the coffee shop. The staff gave us the key to access the toilet on the 4th floor. When we returned to give back the key, my niece attempted to return it to the staff, but an old lady approached her. Consequently, my niece handed the key to the old lady and said "Thank you very much" to her in Japanese. The old lady responded aggressively, suggesting that we couldn't use their toilet without purchasing something, and crossed her arms to indicate 'NO'. I explained that we had bought coffee. She then waved her hand, signaling for us to leave the store.

As I exited the coffee shop, I raised my coffee cups to show her. She waved her hand again, indicating for us to leave again.

If they do not allow takeaway customers to use the toilet, they should not offer the key in the first place. They should not frightening the kid and...

I enjoyed eating here in the morning. The nice old man who helped me was super kind and helpful. The food and coffee I got was super amazing. I am happy I tried here at the recommendation of my friend as I recently moved to kobe and still exploring the area. This was a fun place and the cake snack I bought afterwards was really delicious. Great way to start my...

Came here during the golden week so the place was crowded. We ordered two desserts, and two sets menus. The first dessert arrived (purin). After 5 minutes, one of the waiter came back to take the dessert back and bring it to another table, because she "mistook" the orders. Then, the second dessert came (tiramisu): it was...