When I ordered in English and asked if the meal came with a drink set, the young female staff member (with decorated nails) frowned impatiently and waved her hand to show she didn’t understand, then called over a male staff member to take over.
I don’t believe customers are “always right,” but her attitude clearly showed a lack of respect toward customers. Regardless of whether this happened at a Japanese airport or not, I don’t think such behavior is acceptable. Please provide better training to your staff on basic customer...
Read moreThe ice cream was good, but the shop was severely understaffed. The cashier had to make all of the ice creams and drinks and there was a really long line. I felt kind of sorry for him. Also, the tray return area was piling up with dirty dishes. If the manager reads this, I hope that he or she would...
Read more1780JPY for hash beef rice that comes with no beef. Just gravy with limited onions. Checked with the staff if they gave me the right item and all he told me was to mix it up. What a rip off. Get cup noodles instead - more nutritious than this. Hopefully their other...
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