We are American tourists and we felt welcome, we sat ourselves and they provided us with a picture menu. They have hot water on tap at every seat and matcha powder to make tea. There’s a ginger in a box stored in front of you and wasabi on the conveyor belt. It was easy to pick up the plates to eat and we asked the waiter to order us an order of uni which was not on the belt. The uni was a little bitter but everything else was fantastic. Almost all of the fish was raw. They counted our stack of plates and charged us on the way out.