Saizeriya Nishi-Waseda Branch — Restaurant in Tokyo

This location is not really family friendly (makes sense because it’s so close to Waseda), but I live in the area and it’s pretty much one of the cheaper places where I don’t feel weird bringing my baby to…but there isn’t any suitable high chairs for younger babies with straps. The high chairs are clearly for babies 3-5, no safety straps, and the seat is wide and has space where a baby could fall out of it. I had a lot of trouble eating here with my baby and didn’t really feel welcomed by the staff member. They seemed nervous to come to our table and get our order…even though everything is written down now.

The food here was so so, I ordered basic meat pasta and spinach side. I’ve had some really great Seizeriya experiences in the Inaka but so far every place I’ve tried in Tokyo, including this one, is so-so. My friend got a stomach ache from either the lamb or the pasta. I was...

The restaurant is really big for a store in Tokyo, so there should always be open seats even for large groups. However, due to the lack of waiters, there is a lot of waiting time to get seated, order, and for the food to arrive. Additionally everything on the menu looks significantly different from what actually arrives to the table. The dessert especially took a long time, and we had to ask the waiters 3 times before it actually came. That being said, it is a “family restaurant” and we can’t be expecting 5 star service or food quality. The positive aspect of this store is that everything is extremely cheap, and you essentially get what you pay for. Giving this chain store a visit at least once during your trip may be a...

I am a hardcore customer of Saizeriya until today. It was very disappointing that I had to wait my order for more than 30 minutes even though everything correct in my order history. Even after informing staff twice, there was no proper explanation and telling the reason why and what had happened. Surprisingly, there was no proper apology as it is a tradition on all the Japanese...