URBAN STAY SHINJUKU EAST — Hotel in Tokyo

Alice was a communicative host and we found everything to be in good order.

The place was perfect for our family, with 2 bedrooms, 2 bathrooms, a kitchen and a proper washing machine. More beds in the common area and a full size couch too.

The place was well thought of and well equipped with everything from frying pans, toasters, coffee maker and rice cooker, down to soy sauce, salt pepper and cooking oil. Our family enjoyed having daily meals in the unit.

It was 5-10 minutes walk to bus stations and train stations, but the area was comfortable and safe. Grocers, drugstore and kombinis were easy to reach. A lot of lively eating spots too nearby.

Props to the shower pressure and cleanliness! The cleaning amenities were complete. We stayed for a week and was able to cook and clean properly.

Our kids had enough space to play and there were multiple storage wire racks and shelves to organize our stuff.

Overall a very comfortable and enjoyable stay! Would...

Totally deceptive photos. Don't stay here!!!!!

We walked in and turned around and walked out. This is a closet with three beds and not even enough room to walk between the beds.

There was not enough room to open our suitcases.

The shower is a plastic RV type hose and handle set very low in a closet that I literally could not fit into. The toilet is in another closet in the hall so small I couldn't sit without hitting the opposing wall.

There was a smell.

Check in and Out is via a ring doorbell.

The people who run it are not friendly or helpful.

Seriously reconsider staying here. You will be disappointed. I would give it 0...

We stayed in a 2nd floor room with 6 beds + 2 bathrooms (8 pax). The room was just the right size for all of us and our luggages. There was a washer/dryer with detergent provided which is very convenient for longer stays, and the apartment also has an elevator which was a lifesaver for us due to our big luggages. Location-wise, it’s a short walk to the Fukutoshin line (nishiwaseda/higashi shinjuku) which brings you to Shinjuku and Shibuya, or you can walk further to the JR Yamanote line.

Only thing that could be improved on was that the towels had a musty smell - likely due to not being dried properly. But it wasn’t a huge...