Tian Shi Restaurant — Restaurant in Nairobi

My recent visit to Tian Shi Restaurant was nothing short of a disappointing and frustrating experience. Upon arrival, I was shocked to discover that the chefs were absent, and instead, a random individual was responsible for cooking our meal. This lack of transparency and professionalism from the restaurant management is completely unacceptable.

To add to the disappointment, the crayfish dish we ordered was of poor quality and taste, failing to meet even basic culinary standards. Despite expressing our dissatisfaction with the food, the owner's dismissive and disrespectful attitude further soured our dining experience. It is deeply concerning to hear that the owner displayed racist behavior towards individuals of different nationalities, creating a hostile and unwelcoming environment for customers.

The complete lack of concern for customer feedback and the overall disregard for food quality and service at Tian Shi Restaurant is truly disheartening. It is essential for restaurants to uphold professionalism, respect, and a commitment to customer satisfaction, all of which were sorely lacking during my visit.

In light of these troubling experiences, I strongly advise potential patrons to exercise caution when considering dining at Tian Shi Restaurant, as my encounter was marred by subpar food, unprofessionalism, and...

I had an extremely disappointing and unacceptable experience at this restaurant. After placing our orders and being served, we were told that only Chinese people are allowed to sit inside. Food took too long and wasn't even brought by the servers. This is a blatant display of racism in my own country, and it left us feeling disrespected. No business should ever treat customers differently based on race or nationality. I would not recommend this restaurant to anyone who values fairness, respect, and basic...

I hate to play the racism card but we were victims of it. We wanted to sit inside but the waiter told us that all the tables inside were fully reserved. We accepted to sit outside but when some people who were sitting inside left, we asked again if we could be moved inside. The waiter had to come clean and told us that the boss does not allow blacks inside. Facing racism in china is one thing but in my own...