Čili Pizza — Restaurant in Vilnius

Food is okay but the customer service of this place is horrible. I have been here multiple times. Multiple times the bar ladies just looked at me and ignored completely as if I am not there. Nobody came to me to ask anything or give menu, finally I stood up and picked menu myself, again I was completely ignored and I kept on waiting for sometime that they might finally look at me but no one came. I stood up again and complained being ignored, the reaction was simply handing me the Menu which I already had, I told them that I was waiting for quite a long time for their attention which nobody gave so picked up the Menu myself and finally a bar lady came to take my order. Worst thing, it was not just one person but multiple bar ladies who looked at me, realized that I am waiting but still ignored me😕 First time in my time here in Lithuania I had this kind...

Pirma kart gyvenime pamateme apsoliucia nepagarba klientams. Pastoviai lankomes nordikos cili picoje su seima tik va viena beda nera pastoviai vieno patiekalo t.y kaukazietisko troskinio nesvarbu ar tai butu rytas pietus ar vakaras pastoviai ataisako ji gaminti tai klausimas kyla kam jisai is viso meniu yra nuejus i kita cili pica nesvarbu koks butu laikas ji padaro kaip nekeista. Ateje su seima i nordikos cili pica uzsisakeme pavalgyt laukem padavejo gal 20min vyras nuejas paklause ar galima uzsakyti ka ponas padavejas dominykas (vaiksto plesytais kedais pastoviai)ar kaip jis tenai atsake uzvertes akis kad ne ????!!!! Nesupratome bajerio kaip negalima juk dar tik 8:00pm galais negalais atejo priimti uzsakymo uzsisakeme laukiam zmoniu neperdaugiausia po 15 min ateina atnesa musu gerimu uzsakyma tiktais ok laukiam toliau po 30 min dominikas ateina ir sako kaukazietisko troskinio nera is viso nuo uzsakymo bųvo praeja 50 min ir tik dabar ateit sakyt kad jo nera ka tas padavejas apskritai ta laika dare picerijoje jai ten tik 10 zmoniu???? Mes atsisake patiekalu dukrai ir man papraseme sakaitos i ta ka mes isgirdome bet jus vistiek turesit moket uz tuos kitus patiekalus nes jie daromi mes ir pasakem 50 min klaidziot ir nezinot ar tas patiekalas yra ar jo nera tai normalu??mes norime visa seima vakarieniaut o ne pavieniui.. dar plius papraseme skundu knygos i ka isgirdome o mes jos neturime gerb cili pica (nordika) visos kavines picerijos restoranai ir apskritai visos parduotuve turi tureti persiuta uztampuota skundu pagirimu pageidavimu knyga jaigu ka..labai hitrai pasielge atnese balta popieriaus purvina lapa mete sako rasykite o mes perduosime direktorei nu nu ka jus bandot apmulkinti tas lapas nebutu perduotas... taigi iskvieteme menedzere atjo isvis virtuves darbuotoja be beidzio taip sau nu vienu zodziu... betvarke tenai didziausia paprase tos saskaitos atnese mums ja bet nepaprase nuolaidu korteles paklausem o nuolaida kur o mum gy atreze mes cia su savo kortele nuolaida padareme bleeeet ar tai normalu????? Tokios aptarnavimo neturi buti jokiu budu o plesyti klientam akiu negalima.... dar plius proe musu salia sedejus seima is vis jau seniausei lauke ir viska ka jie uzsisake buvo netas vietoj saltybarciu atnese burokeliu sriuba o kai ka is vis uzmirso ka turejo atnest baisu baisiau...

Me and my boyfriend came here on Sunday. The tables were pretty full, however we waited near the entrance and a nice lady sat us down on a free table.

We ordered via the website and had no issues.

We did have to wait a bit for the food, but our appetizer came pretty fast. The wait was understandable as the restaurant was pretty much full.

The food was really tasty, we loved the French Fries with Crispy Bacon a lot, though next time we'd prefer more sauce :D

We didn't have many opportunities to interact with the staff, but the times we did it was a pleasant experience.

Thank you, we will be coming...