Café TATU — Restaurant in Borneo

Purchased the 50 vouchers deal which is a huge mistake we've done. should have spent the money to other buffet provider which gave better service and better food.

Now let me explained about the food, services and the environment.

Food - Satay - The satay was so thin like it's fasting also. Chicken Wings - No taste but with condiments it helped a little. Roti John - No taste except for the chili spread. Pita Wrap - No Taste Local Food e.g rendang etc - Good and tasty. Drinks - Few selection and only 1 lady manning the station. Lamb Roast with Arabic Rice - Good but very dry and it's more like biryani instead of Arabic (No Salsa or any condiments) Pizza - Neither good nor bad. Pasembor - The 1st round tasty but once they replenished the taste kind off. Murtabak - Filler little to none. Pasta - Tasty Noodle station - Ok Dim sum - Great but no one manning the station. Dessert - Good

Service Staff are not attentive. The used plate was left on the table for sometime The treatment you get as if ' please go back faster or don't come again' type of treatment. If they know you (friends) you will be serve like a king. If they don't know you then you are like a beggar Every time we booked to be seated inside, when we arrived our seat was at the outside. Their booking and table assignment was a big mess (Kopitiam can do better)

Environment Inside with AC fantastic Outside with fan - humid and hot

Overall experience for Shangri-La Tanjung Aru Cafe TATU year 2021 is the worst ever compared to 2014 until 2019...

Randomly went for the RM60/adult (kids below 6, free while 7-12 years old pay RM30) lunch buffet and was super impressed (price already included tax so no surprises, yay). Price is (really) worth it (read: affordable for families at present when the prices of buffets are spiralling out of hand) and more because the menu consists of stuff you normally have to go to specialized hotels / restaurants and pay expensive for it; like fish head curry, oxtail etc. Prawns served were also XL in size which was surprising (you'd think they'd cut cost when offering buffet at such price, but no! Nothing tasted/looked compromised. Their offered spread focused on quality and definitely good taste (no hit and misses, so no wastage) while still ensuring a pretty presentation. Was hoping they started earlier like 11 am, since lunch hours for most are always hectic ones esp if you have kids.. the buffet if I am not mistaken, lasts only till end of june 2025. Hopefully they promote it more and maybe extend it too, I don't think many people are actually aware of it. Staffs were also very friendly and esp. loved kids, most importantly patient, understanding and polite - they prefer card/ Boost...

Went here for their Ramadan Buffet 2025, over all it was ok and some of the food was even good like their Pizza, Daging Salai Masak Lemak & Rotisserie Chicken, but the rest was so so. As in I’ve had better else where. May be they’re having an “off” day but the roast beef and lamb were rather tasteless while the mint sauce saved the lamb, the beef au jus didn’t help the roasted beef plus there was a lot of chewing to do with the wagyu which I don’t think should have happened considering it’s labelled as Riasted “Wagyu” beef.. that being said, they sort of nailed the Asian dishes but has a lot to work on for the western dishes. Looking forward to their...