Restoran kapitan SDN Bhd Bayan Baru — Restaurant in George Town

[holiao]

1. overall: outdoor seating is available, semi-clean environment, okay service for Kapitan Restaurant opposite queensbay mall
2. nasi goreng special was incredible tasty with the addition of soft boiled beaten eggs on top of the rice and signature tandoori-popcorn chicken. Must order
3. Alu Ghobi Masala will always be my vegetable order list. It has cauliflower, capsicum, potato and generous amount of onion in a very creamy spiced sauce. It was a good pair with rice, naan, chapati, roti or anything that you can name!
4. mutton claypot briyani was by comparison the most tasty and never go wrong briyani option that kapitan can offered. Mutton is cooked to perfection and the briyani rice was juicy too.
5. tandoori chicken cheese naan is kapitan’s signature dish and this is regard the top of the list from the restaurant. No doubt it was real good especially the tandoori chicken. Cheese naan was really soft too and the...

Look. I'm not putting a hate or anything. Maybe its just not my day. I love Kapitan, period! I enjoy their Mutton Briyani and i would definitely recommend it to those who are first time coming to Penang. But this particular branch somehow has a "bad treatment" against me? I don't know. Everytime i come there, the waiter ignores me. I had to raise my hand for a long time before i could get my order. If they happen to take my order, lets say that the way that they took my order is as if i did something wrong to them. I try to be positive about it, but everytime i go there i never got treated as a customer. Though i have a great experience at the Setia Triangle branch! The waiter was nice and friendly, amazing atmosphere, and the...

Extremely Disappointed and Frustrated I ordered 4 Milani Briyani sets, cheese naan and one normal Briyani set for my colleagues and myself. What we received was only the Milani chicken and no briyani rice at all for any of the 4 Milani Briyani orders. I contacted the restaurant, and they agreed to send the rice via Lalamove. But they only sent 1 portion of rice instead of 4. I had to call again, and only then the remaining rice was sent again through Lalamove.

When I finally sat down to eat, I discovered the chicken was undercooked, practically raw. This is completely unacceptable, especially when serving chicken. The entire experience was frustrating, time-consuming, and ruined our dinner. Definitely not ordering...