Spoil mood Day!!!!MY ENG not so good, i tried my best to Describe my situation and hope that more people can understand what I want to express.
I bought a set meal, my drinks option change to LATTE. but when the food was served, I was told by workers that the machine was broken and they couldn't make coffee for me. So they offered other drinks for me, and I chose TEH TARIK, but they told me no refund with the exchange drinks.! She said "lebih kurang je ".! So i asked her : lebih kurang berapa? The workers go to find the FEMALE girl wearing black shirt. Then i try at the machine if i were order a new set meal with tehtarik. The prices is different.!! so i talk with the black shirt female, at 1st she not going to refund me but i show her the screen machine that i key in setmeal with the tehtarik, then she go in to her kitchen staffroom and take money return me RM2.3. (Not from cashier)( i paid with cash) And She pointed to the bulletin board on the wall and told me that they calculated according to this price, says the board price and tehtarik tax price is different So she only can refund me this amount!
I paid by cash RM 26. 9 for got latte , but for the tehtarik i checked price is RM 22. 6. So am i wrong. I am still wondering. They should return me RM 4. 3. Bcoz the tax is same 6%.
At last i just took back RM 2.3 and go. Bcoz they face shows not willing to talk about it. And i also feel dun waste time with her anymore !!!...what a...
Read morePoor Experience since many years ago, this branch management team have critical issues, today the product availability again having issue, and this is not only the issue of this branch, before this times round of visit, they still will occurred the problem you unexpected, even the quality of their meals.
The branch manager having the main issue of managing this branch properly, until the morning and lunch time their customers unable to order Normal Spicy Chicken at Mix&Match, you will mandatory need to order the normal bundle of Normal Spicy Chicken with more highest price! Whatever the items you decide to eat and drive there, finally you will get shock where the meals is unavailable. Quite Outrageous, and be clear that this is not their only problem and not only the first time of same problem.
Goodbye, Stay Tuned for Future Surprising from them!
p/s: during lunch periods abnormally only few tables of customers...
Read moreDate:5th July 2025 Time:Around 11:20am
The Chinese man staff at the front counter very good service.
He helps to request to change the chicken which provide almost all drumstick and chicken wings.
Initially, 4 of 5 pieces are drumstick or chicken wings.
I ask for change 2 pieces to bigger part.
He understands that I hope can get at least half of my ordered chicken can get big pieces of chicken and provide the changes.
So, after the changes, I have 1 super big piece chicken, 2 big pieces chicken, 1 big chicken wings, and 1 small chicken wings.
Thank you. 😁😁😁
January 2025 (🧨🧨🧨Chinese New Year🧨🧨🧨) Prosperity...
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