BlackBall Batu Pahat Original Taiwanese Tea & Dessert — Restaurant in Johor

When entered the shop told the waiter we have 5 persons in total, still directed us to tables with 2 and 4 persons. When all of us seated, no menu was given. The matcha was just coloring not worth to come with this price. The chicken with price of 7.90 with this kind of serving I really can't take it. I will definitely won't come again for next time.

Update on matcha dessert. Informed staff at cashier when I was paying bill that it's total colouring but not matcha taste at all, she still insisted they did t use matcha powder but only matcha paste for dessert. I told her if she doesn't believe it can taste it herself. She checked with her staff preparing the item still insisted that matcha paste is not colouring. However the problem is there is NO matcha taste AT ALL even she insisted it is matcha paste. Full of lie. I informed her that google review was sent by me waiting for her manager to review. The bill I paid really made me full stomach of ??? Why I am paying this amount with this kind of colouring food totally nonsense sorry...

I just ordered a pork premium steamboats and add on with 1 plate of Aus Sirloin Beef slice. When the meat arrived, both looked like pork and doesn’t look the same for what I ordered. I even checked with the staff but they were not sure either and sent it back to the kitchen for confirmation. After I nicely requested that they change it to beef, we waited for awhile.

When the staff returned, they explained things differently, which only confused customers further. They kept insisting that the meat is beef (pic on right), but when my family and I tried it, it had a very strong pork taste. I didn’t want to argue with it further and feel disappointed with the...

Disappointed, ordered 1 dessert only at 905pm non peak hours, waited for around half an hour. The cashier saw us keep watching at the food preparation area but not taking any action. And we tried to ring the bell, didn't being attended by any staff.

Before I left, i mentioned my disappointment and bo song to the cashier, then she said oh sorry I saw you watching at myside too (but not asking me why and assist me), then she finding excuses - the materials was cooking.

But the boy serving the food telling us sorry they didn't notice our booking. I think the boy is more trustful. 😂Anyway, rm17++ is not worth for such unhappy experience. Goodluck...