Krua Thai Restaurant — Restaurant in Kedah

We came when the restaurant was less than half full. Had to take our own menu because no one even acknowledged us. We asked the waitor to explain some dishes on the menu (like phat phet which we have never heard before) but he stared blankly at us. Hot drinks came first and after 30 mins only one order came. Waited for 15 mins and I tried to get the attention of a staff who walked past us to ask about two of our orders— he completely ignored me and in fact, walked in different direction after that. Called other staff for updates — he went away but never came back. I went up to the counter to ask if the orders are ready and if not we will cancel. The staff didn't even bother to check. For the fourth time, we called another female staff and she finally told us that the order was not even placed! Waited for more than an hour but seemed like the staffs avoided us entirely. Horrible service!! Wasted our time. If you want to avoid us so badly, maybe we should have...

Fish n chip was overcooked. I ordered 4 chicken chop.but however received only 3.

My sincere advice is for those who wanted to order chicken chop from here, please order KFC via Food Panda. N u can spend time at your room (for tourist) as u will get fries, spicy chicken and coleslaw - same thing here.

Third, their customer service need continuous improvement on how to take, deliver and check orders. A sincere smile, customer will be appreciated.

I have to pay RM70 for:

3 chicken chop, (kfc taste.ordered 4, received 3) 1 fish & chip, (overcooked) 1 Lamb chop, (average) 3 Air Sirap 1 Teh O Ais

Overall, I might not come again but I wish their service, menu, food taste can be improved as I foresee, there is hope for that.

Location 🌟🌟🌟🌟 Taste 🌟🌟 Price🌟(not worth with the taste) Customer Service 🌟🌟 Food Variety 🌟🌟🌟🌟🌟 Waiting Time:...

We're told to scan their QR code to order the food, but the download was so slow. After trying nearly 15 minutes to order thru QR code, it's time for some real human services, waiters/waitresses. . We ordered Tom Yum seafood, fried fish with spicy sweet and sour fish, and sweet sticky rice with mango for dessert. We've traveled extensively all over Thailand for decades, so we know real Thai foods and this is not Thai food. It's a fusion of Malay/Thai, 80/20, respectively. The Tom Yum was way too sweet and tasted more preservative flavors than any fresh ingredients. The fish didn't taste fresh, but the sweet and sour sauce was good. The sweet sticky rice was a bit under cooked for our liking, but the coconut milk was just right. Would we return? No, not for the food or the failed attempts to use...