It was the worst experience for me in this outlet!!!!!! The cashier service and waiter are totally bad!!!! The cashier and waiter are rude!!!!!
Firstly, when I placed my order, I clearly told the waiter that I wanted to dine in the restaurant. I repeated my request three to four times, explicitly stating that I wanted to eat inside. Unfortunately, the waiter did not listen carefully to my request, and it seemed that my needs were ignored throughout the entire process.
after I completed my payment, the waiter suddenly told me that the order could only be taken out, not for dining in, which was not communicated to me when I placed my order. I believe this was a communication and service failure. If the waiter had informed me of this policy at the time of ordering, I could have made the appropriate choice, rather than being told this after payment.
When I was about to pay, another customer entered and asked a question. The waiter did not prioritize my payment but directly attended to the new customer’s query, which made me feel overlooked and...
Read moreThe service we received was extremely disappointing. When we placed our order at the counter, we confirmed three times with the staff whether we were allowed to dine in. After paying, as we were about to sit down, another staff member, who appeared to be the manager and was wearing gray clothing, abruptly told us that dining in was not allowed after placing an order at the counter, and that we could only take the food away. This was despite our earlier confirmation with the clerk.
While waiting, we were shocked to see the manager in gray sniffing a freshly baked pizza, which was both unprofessional and unpleasant. In the end, we bought two pizzas but ended up throwing them away without eating them.
We want to remind everyone about the poor experience at this Pizza Hut located in...
Read moreVery poor service. Very bad customer service, maybe the staffs isn’t trained to attend customer. The cashier is not all welcoming, was treated as tho we owe them money. Not even smiling, was badly treated. Served as tho throwing bones to stray animals. No no i wouldn’t recommend this place, not stepping in here again. No actions taken despite many negative review by other customers on their google page, so I don’t think this matters to the owner either. Better don’t waste...
Read more