Kee Heong Bak Kut Teh — Restaurant in Klang Municipal Council

The main things when you having bak kut teh is the soup and the rice. Let’s talk about the rice first oh my goodness is very little and not nice. The soup,meat and intestines also not nice.

One of the Chinese old man staff attitude super not friendly at all. My parents ask for chili and garlic also cannot. Ask for add soup also cannot. Ask for add rice also cannot. He straight give an impatience face in front of my father after serving us and told my father to ask for everything at once and complained many customers la please la. We just like WHAT and forget about it. Maybe he have a bad day or what. Hey, if you prepare the chili,garlic and cutleries on table,do I need to ask you? This is the basic you need to be prepare when customers ready to be serve.

One more thing, I think every customer but not all la will call for add rice and soup rite? So, add rice and soup I have to ask right? Cannot ask? I not deserve to ask? Or you can read customers mind that no need or need to add for something else? Or you don’t want earn money? Or your business already superb good then I no need to ask for add rice and soup? Hey, if your staff don’t want to serve and impatient then call other staffs to serve la. Easy what. Your restaurant got many staffs. Other staffs attitude better than him. At least, they will said sorry for food coming late. If you don’t believe,boss please preview back the cctv how rude is your staff. Is ridiculous.

I know your restaurant is busy and I understandable. I know customers are not always right. Maybe I am not famous celebrity such as Chow Yun Fat and Andy Lau. If not, I think sure your staffs serve me very well then. Hello? I came from far away is to taste bak kut teh and I heard bak kut teh is very famous in Klang area. So,I randomly choose your restaurant for my first selection. You are lucky boss. Money put inside your pocket. Boss, I know got many customers in your restaurant and I have to wait. Is ok la. Is understandable. I thought nice food have to wait. But for me, I am wrong and I want to claim back that seriously my hometown bak kut teh more nicer than yours. This is my first and the last eating at your restaurant boss. Everything is unacceptable. Sorry and pai seh boss.

Lastly, your everything in the restaurant top to bottom such as foods,cleanliness, and staffs attitude...

Had an bad experience. Was there with my brother, two sisters and little nephew. Ordered claypot bkt for 4 adults. Bkt was fine, in klang most bkt can't taste bad really just depends on taste whether your preference or not, hardly bad taste or taste awful. Service was so so only, kind of ignorance to customer's request. Anyway, worst comes when asked for bill that time, how come so expansive so ask for detail. Turn out, they charged 5 person portion instead. I asked how come not informing us when charging extra? The lady boss was like again, ignoring me and look else where instead of answer to my doubt, didn't even try to explain. So I told her, you are being unethical and dishonest in doing business. That extra RM20, is what you worth!!. My advise to anyone though to give it a try, be aware of this type of dishonest tricky business in klang. If you want to order portion more than 2 person, will suggest to split the portion say 2 order of 2 portion etc, don't let this type of dishonest unethical business able to take advantage on us as customer. As conclusion, don't waste your money here. Klang has lots of bkt offer everywhere. Go around the area you can find more than 5 bkt restaurants. Consider my advice, don't waste your money in this...

Have been to this place since 10-15 years ago. Its a shame that it has fallen off this bad. Visited this branch again today with family of 6 people. One uncle (boss cousin), taking order from us but has so many restrictions. First time in my life eating bah kut teh I cannot call individual claypot of 1 person portion. Previously when I was here, it has never been a problem but with this uncle, cannot. If they cannot accommodate that, fine, we change to normal individual bowls and somehow he said the maximum meat they can give is 2 suikut, 2 tuakut because there was many customers. Like hello we are 6 people here and there was barely anyone in the store at time, 1030am. Why is so difficult to accommodate customer preferences? Then the uncle suddenly said he thought we didn’t want claypot with vege and taopok. At that point we were ready to get out the place. At the end, food tasted plain no taste and so diluted. NEVER EVER COMING BACK. Props to the foreign workers tho they are actually ok it’s just this uncle always cause problem. Many complains before...