Mixue BBT1 Klang Bandar Bukit Tinggi 1 — Restaurant in Klang Municipal Council

My recent visit to Mixue Bukit Tinggi was a mixed bag. The experience started on a sour note, with parking being a real hassle. To make matters worse, the entrance door was missing its handle, which was hardly the best first impression. Despite these frustrations, I decided to give it a shot and ordered a large, fresh lemonade.

As I sat down, I watched the team busy preparing long lines of orders. But as time passed, my drink seemed to be forgotten. No one called my number, and it didn’t even pop up on the screen. Not wanting to be "kiasu" and jump the line, I waited, giving them the benefit of the doubt. I walked by the counter a couple of times, hoping they'd notice, but still nothing.

Finally, a worker spotted my lonely lemonade, and my number was called. It had been sitting there for a while, but at least I got it in the end. Walking out through the door that still lacked a handle, I took a sip of the lemonade—and to my surprise, it was refreshing enough to almost make up for the earlier hiccups.

In the end, the lemonade saved the day, but the overall experience could use some improvements, especially in customer service and store maintenance. Here’s hoping the branch can...

The staff was to rude, I order two drink and already specific without ice. The Chinese guys who take order never remark but I confirm he listen. I order brown sugar milk tea and he key in order creamy mango Boba. His wear mask and his eye very fierce. No matter what we said he not giving any response at all. Really respect this kind of staff, company pay him salary and he can just do what he wants and what he...

Bad service. The worker is so slow. They ignored my order, and I had to sit there waiting for almost an hour. Then, when I asked about my drink, they slammed it on the counter and threw the straw on top, causing it to fall to the ground. They didn't even bother to say sorry. It's the third time something similar to this has...