Bar.B.Q Plaza @ Aeon Metro Prima Kepong KL — Restaurant in Kuala Lumpur

very very poor service. there’s not much people but still they can’t even see my hand raised for like 2/3 minutes. i guess the kitchen was overwhelmed by the buffet refillable items.. we ordered those foods and they are not even serving it… what’s the point for the refill? we ordered like many times and they just came one time for it… so what’s the point of the refill promotion..? and the manager of this branch is also having a bad attitude…...

try to eat here several time , in peak time or not also the same result , i dont even know what already .. came and got rejected infront .. telling me to either wait for 1 hour when even i see there is so many empty table .. bad attitude the staff face look so upset for dont know what reason , i dont even know that u need made reservation before u came here to eat .. try many time to go there , never ever succesful .. not recomended...

We had dinner here today around 7:30 pm , I need to complain about the kitchen hygiene here was really bad because we have a plate with the smell of kinda like cockroach and been serve to us for our dinner meals ! This is so ridiculous for our dinner experience because we are the regular customers for this shop ! This is unacceptable to us and the next customer who gonna have...