ZUS Coffee - Lakefields, Sungai Besi — Restaurant in Kuala Lumpur

I'm a huge fan of ZUS because of your pricing and your quality but sadly this outlet doesn't bring out the consistency. I always order from this outlet and there has been few times that my coffee tasted merely just milk. For example, the last time I have my cheese latte was expectionaly good where the ratio of the coffee and cheese is just perfect but today my cheese latte was just milk and cheese. Please enhance your SOP to make sure your consistency is there since I noticed the ZUS staff might be in rush because of the large amount of order but this doesn't mean the quality should be compromised. Hopefully the consistency can be improved in...

i like this outlet but mb some suggestions for improvement :3 maybe increase the aircond temperature, i even saw the person at the next table shivering songs. i used to hear a good playlist being played but nowadays they play the same 2 songs on repeat for hours. mb can play trending songs or cafe songs ^^

whats good abt this outlet: fast wifi! i see a lot of ppl come here to do their work so its nice nice ambient; lighting n deco are relaxing for the eyes (mb i just like blue haha) have plugs ;))) clean toilet service ok (so far) has many cats outside not too noisy most of the time

ok...

Unsatisfied service in this store. Order online already requested to put 3 syrup pump sugar & please stir the drink for me plus I didn't ask to put in the paper beg either. Other outlet can follow customer instruction but this outlet look not focus while doing job plus grouping having chit chat & not have greet any customer when come to the store also. I'm waiting there find the chair it's not enough, thought each table got 1/2 chair but look seen staff hide or broken chair. Please improve your customer service so bad to welcome...