ZUS Coffee - M Vertica, Cheras — Restaurant in Kuala Lumpur

I ordered a less sweet coffee, but was given a very sweet one instead. When I told the staff it was too sweet, her response was “so?”—with an unfriendly attitude and angry expression.

Only after I insisted, she reluctantly made a new one. As a paying customer, I believe basic courtesy and proper service should be expected.

Very disappointed with the attitude. Hope the management can look into staff training and...

i usually keep my expectation low when it comes to f&b chain. however, to my pleasure surprise, the ice latte was really tasty, creamy with a hint of flora note. although the staff took a while to take my order (i supposed they were busy preparing online orders from the resident and they kept coming in to pickup) overall, i had a great time at the cafe with good...

Everything is good but you wont experience coffee shop ambient in this place. The staffs were very noisy, their voice were louder than the customers, even when you try to hint them, they wont stop. Just too loud and unprofessional. I dont think they should be a barista. And im not talking about one staff but all, especially Atikah, who is very defensive when we...