great location and loving the open space design right beside AEON's grocery and eateries area & very near to the entrance - which made it ideal to attract customers. Lately the expand more on their menu by selling more than just ice cream which was brilliant, one flaw is that it is highly overpriced. Just bought their ice cream cake which was unlike i had before. this literally have no cake in it, just whole ice cream & cheap waxy chocolates. sorry but zero stars for the cake and pricing. The quality just doesn't meet the price. The ice creams were just basic for me. Totally not worth it but giving 2 stars for the location and the...
Read moreHad such a worse experience with the staff here in this outlet. After reading the reviews, i guess it’s not just me, the staffs are rude! When asked boleh rasa tak, she replied with “tak boleh” flatly rejected me. Other outlets boleh je bagi rasa. If I could record her intonation, I would post it here. I would’ve understand if she says “sorry, but we don’t do tasting service here”. Ended up not buying anything cuz I just can’t stand her attitude. I hope people boycott this outlet and go to other BR outlet. And if managements sees this, pay more attention to your...
Read moreCalled Baskin Robbins Aeon Nilai at 11am 20/06/21 to ask clarification on my cancelled order and if i am able to make the order via food panda app today. The manager was being rude say i should call food panda instead of calling him that he is busy and hang up the phone call.
My question is why should i called Food Panda when the message i got clearly stated BR Aeon Nilai cancelled my order and not Food Panda.Customer service failed 👎🏿 from BR Aeon Nilai especially from...
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