US PIZZA - Senawang — Restaurant in Negeri Sembilan

I approached this meal with tempered expectations, fully aware that not every establishment can deliver culinary excellence. However, even with that modest outlook, I was unprepared for just how profoundly disappointing the experience would be.

To call what was served "pizza" is, frankly, an insult to the concept. The crust bore the texture and flavor of something long estranged from freshness—dry, lifeless, and wholly uninviting. The sauce, if one could call it that, was bland at best and strangely artificial at worst, lacking the tang or depth one would reasonably expect even from a frozen alternative. The cheese contributed little more than a greasy film, devoid of the richness or melt that defines even the most basic mozzarella. As for the toppings, they felt like an afterthought—sparse, flavorless, and seemingly chosen for their ability to underwhelm.

Service was horrible. I ordered the set which comes with drinks and soup. Cannot comprehend why the drinks and had to be served only after the pizza was served.

I wish this...

Will i go to this branch again? NO.

Had their ramadhan buffet last year here and decided to go again this year. Last year’s buffet was quite enjoyable so I was expecting the same quality and experience.

Food-wise The pros: The pizzas were decent, plenty of flavours, toppings were quite generous and there’s pasta with two types of sauces: bolognese and carbonara, mixed salad, fries and onion rings. Okayla.

The cons: One pizza was sent to the buffet table unsliced. None of the pizzas was outstanding.

Service: Apparent lack of staff training. Around 8pm, some of the female staffs quarreled. There’s some obvious yelling and door-smashing involved. I’m not an f&b expert but i do know that as a customer, i dont want my dinner get ruined by having to listen to the staff getting into a fight. If there’s some miscommunication or conflict in the kitchen, just sort it out of...

Poor and bad online delivery service. Ordered at around 6.30 pm for delivery at 7.30 pm. Waited until 10 pm just to know they didnt know about the order, was not informed by HQ, HQ control yada yada and decided to send at tomorrow evening with refund. Call back again today said unable to refund but will give free personal pizza. Finally, received pizza but no tea as per ordered, they refund RM 5. Basically waited almost 24 hours. Luckily I'm not that angry, coz just want to try this pizza shop. Dont know about takeaway or dine in (bad service review as well) but I will not recommend US pizza online delivery service. Seriously please fix your online system, "didnt know/ not informed by HQ/HQ control" is not acceptable...