KFC Shell NKVE DT — Restaurant in Petaling Jaya

Took the Drive-thru service on 19th Oct 2022. Around 6pm+. Ordered 2 pieces chicken set, and I received 2 pieces chicken set but chashier didn't provide the receipt.

Later i find out the amount paid was higher than expected.. so i went back and asked for receipt, noticed she charged me 3 pieces chicken set. I informed staff about the mistakes and she showed the unhappy face, eventually she returned me rm4.5, without cancelling the original bill + redo the correct order.

Something fishy here.. ps: KFC management pls take Note!

Pss: saw some reviews the staff missed out a lot orders/paid items. Pls take...

Service so poor and the food so bad, i order 2pcs chicken with cereal fries combo, but they say the fries is out of stock and they ask with no manner to change that fries with mash potato. Then when the food arrive i saw the blood came out from the chicken and its have blood between the bond. This all unacceptable and also the combo should have 2PCS chicken not 1PCS.......the manager at this oulet so useless the table and floor full with rubish look like nobody...

Dropped by on the 4th of June at about 650pm. Ordered 2 sets of 3pc OR. Made specific request that I don't want breast meat & prefer drumsticks if possible. Yet I got 4pcs in total breast meat. I repeated 3 times "no breast meat" both in English & BM. The cashier said ok. Only realised this when I was home. I never have this issues with other KFC branches. Really...