McDonald's Damansara Damai DT — Restaurant in Petaling Jaya

I am a registered Grab delivery partner and I would like to report an unfair and inappropriate

During a delivery, the restaurant staff refused to hand over the food simply because I was wearing shorts. They also insisted that I cancel the order myself, which I find completely unreasonable.

I would like to clearly state the following:

I understand and respect Grab's dress code policy. However, enforcement of that policy should come from Grab’s official system, not from restaurant staff taking matters into their own hands.

Being forced to cancel the order myself unfairly shifts responsibility onto me, negatively affecting my completion rate and account performance. This is unacceptable.

More importantly, I feel this behavior borders on a form of cultural or religious imposition, where someone else's belief system is used to control how I dress and do my job. While I fully respect all religions and cultures, this should never override the principles of fairness, professionalism, and non-discrimination in a shared, secular work platform like Grab.

4.I seriously doubt whether the store clerk is applying double standards, allowing riders to violate the rules by wearing flip-flops to accept orders but forcing riders wearing shorts to cancel their orders. You have no right to force me to cancel my order from my mobile phone. If you or my customer feel that I am offending them by wearing shorts, you can report me. That is your personal right.

Grab should be a platform where all partners—regardless of dress, religion, or background—are treated...

im quite disappointed with this branch .. every time i go here during dinner i will always get the leftovers fries (small ends), burnt fries or even stale fries .. very seldom i get good hot fresh fries .. also thier carbonated drinks are never carbonated. im not sure whats going on but i seem to always get very noncarbonated cola ( stale cola one without the fizz) and it really spoils the mood. the quality of the burgers on the other hand also what gets me upset. not like what it used to be .. just getting some sauce or very dry Pattie . On the plus side the inside are nice, the ordering system is okay fast if use the kiosk to order and pay.. but for those who want to pay with cash will take some time as they are usually short staffed so not many staff are on the cash register ( seen it many times already). the the inside sitting area is quite big and quite comfortable to...

I recently visited the McDonald's Damansara Damai DT and had a positive experience. The restaurant was clean and well-maintained, with friendly staff who were happy to help with any questions I had.

The menu selection was extensive, with all of the classic McDonald's options available as well as some local favorites. I opted for a Big Mac meal and was pleased with the quality and taste of the food. The fries were crispy and the burger was cooked to perfection.

The drive-thru service was also efficient, and my order was ready quickly despite the busy lunch rush. The staff were friendly and helpful, and I appreciated the extra effort they made to ensure my order was correct.

Overall, I would recommend this McDonald's location to anyone looking for a quick and convenient meal. The food was delicious and the service...