McDonald's Kota Damansara DT — Restaurant in Petaling Jaya

★☆☆☆☆ 1/5 - Terrible Experience

I recently visited this fast food restaurant and had one of the worst dining experiences ever. The moment I walked in, I was hit by the uncomfortable heat because their air conditioning has been broken for what seems like ages, with no apparent intention to fix it. The dining area was uncomfortably warm, making it impossible to enjoy any meal.

The food quality was absolutely disappointing. The fries were burnt to a crisp, making them practically inedible. Even worse, all the food was served cold, which is unacceptable for a restaurant. The soft drink I ordered was completely flat with no carbonation at all - it tasted like sugar water.

The management's negligence in maintaining basic amenities like air conditioning and their inability to serve properly prepared food shows a complete disregard for customer comfort and satisfaction. I cannot recommend this place to anyone, and I won't be returning until they make significant improvements in both their food quality and facility maintenance.

Pros: None

Cons: Broken air conditioning making dining area uncomfortably hot Burnt, overcooked fries Cold food Flat soft drinks with no carbonation Poor management...

When you’re hungry, dont know what to eat and want something fast - you order mcd - use grab (try not to go with foodpanda for mcd or actually anytime you’re extremly hungry, else you might become HANGRY HULK true story lol)

I read or heard Mufti menk once said - dont order food when you are already hungry, so if theres a delay it wont be a problem, try ok. Not easy for me as it will take me from minutes to as long as one hour and i still cannot decide what i want lol

Anyways going back to this mcd - its beside shell station, drive thru is always long but then i havent dine in or drive thru since mco. So far they have never messed up order but sometimes forget to include the chilli sauce which is so annoying. Burgers are also a hit and miss depends on who are makng them that day lol

Before mco there is still the kids play area and can do birthday parties - now not sure

Recommended place to order takeout, dine in or delivery

Update: went there last weekend, the place has been renovated (dont know when since ive not been there since mco lol) - very nicee and cosy feel. Toilet is now inside but according to my sister it was...

Food is as not other outlet where spicy chicken mcdeluxe was not crispy

But my main issue is with one of the worker that handled my order at that point of time friday 21st of august roughly 1.50pm with an order number of 136. One of the worker which is a lady range age 30-40 was very rude. I asked if i can pick up my complete order without them needing to assist in a polite way with a smile, but the worker replied without looking at me and said "SABAR, SABAR SABAR" when i question her is it wrong for me to ask she replied sarcasticly "ada saya cakap salah?". I continue saying "kenapa perlu sarcastic gile" she said "aku gila?".

I did not get to catch her name because in the end she ask her colleagues to hand over my order instead of herself .She roams around and did not want to look at me.

I do not know if McDonals train their worker there to react to customer in that kind of manner. I hope the branch manager or PIC can educate the workers to...