Soru Station • Petaling Jaya — Restaurant in Petaling Jaya

I would like to give a big round of applause to Azilah for her excellent service (Soru Station Petaling Jaya-upper level on 26 Nov 2024 ). Azilah assisted me when the menu item I ordered, Smoky Mushroom Chicken Grill, ran out of mushroom gravy. She promptly approached me and offered an alternative—black pepper gravy. However, since I preferred mushroom sauce, she went above and beyond by providing a creamy mushroom gravy as a replacement. Additionally, when the food was served, she not only delivered the meal but also thoughtfully offered another serving of black pepper gravy to mix with the creamy mushroom sauce. I tried the combination, and it was absolutely delicious! Azilah even followed up with me later to check how the meal tasted, which I truly appreciated. Compliments to Azilah for her outstanding service, knowledge, and attention to detail. Great job to Soru Station for hiring such excellent staff. Thank you for a...

We had the worse birthday celebration ever for my daughter. Food came late like after one hour and was cold and tasted so blended. Drinks didn't even came and i had to go to the kitchen downstairs and asked for it. The food ordering online system was bad and my order didn't go through. On top of that, the restaurant demanded rm50 for booking fee to book a table and min pax was 12 if was less than that deposit will be burned. Which restaurant has this system? Rubbish! And i made my payment 15 mins later and was told that my slot is pushed to later due to my payment was late. And when i arrived at 8 the table was empty. Such a bad service. Will be my 1st and last at this restaurant. My daughter’s comment was this is the slowest restaurant ever and ruined...

Arrived the shop at 11:20pm just now, perhaps it's late hour and staff need to rest.. Here are my dining experience for my quickdrop..

ABSENCE Staff is not around the counter or taking a break when i attempt to make payment over the counter and payment is done without POS is registered.

SLOW Grill chicken is served quickly but unfortunately the beverage is not served until the meal is finished!! The beverage was placed on top of the bar counter until I walked over the counter and self redeem the sweetcorn lattee after makan-ed!

Please check back your footage for verification.. Tq for serving me this great experience

Your wonder customer...